ROBB Zigbee 8 button wall switch (ROB_200-007-0) not always working #23838
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Anybody using this device without any problems? What firmware version do the switches have? |
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Hi Marco, |
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I'm not sure that happened but all of a sudden a couple of months ago it started working for both of my ROBB switches. Maybe there has been an update of Zigbee2MQTT or HA that fixed the issue. As far as I know I did not do an update of the firmware of the ROBB switch as I've never seen a firmware update for it. |
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Did you use a blueprint to configure the switch? I use a blueprint from FunkeyFlo and had to change the mode to queue to get dimming working. Maybe you have done something simular? Is recently updates HA and Z2MQTT but no change for me here |
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Some time ago I bought two ROBB Zigbee 8 button wall switches (model ROB_200-007-0) and I got them connected to Home Assistent with Zigbee2MQTT. They are recognised fine and although they do work, they don't work all the time.
It seems that if I don't use the switch for a certain time, the first time I press any of the buttons it's not seen by Zigbee2MQTT. When pressing another time or sometimes even a third time the button works. After that, usually it continues to work fine all the time. Until I haven't pressed any button for a lengthy time and then the same problems occurs again.
It's almost as if the device is falling asleep. But that is very unlikely as the green LED on the front of the switch always lights up. This indicates that the device is sending a message (I assume). However, nothing is shown in the Zigbee2MQTT log and no action is triggered in HA. Until I press another time, again the LED on the front lights up, and then it works fine and I see the log message in Zigbee2MQTT.
I've already paired the devices several times but this doesn't help. Problem remains the same. It also doesn't matter how close the ROBB switch is to my Zigbee antenna. Even if it's within 30 cm of the antenna it's not working the first button press. I'm using a Sonoff Zigbee 3.0 Dongle Plus-E.
What could this possible be? And how to fix so that it always works, also on the first button press.
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