Zigbee2MQTT sometimes fails to start on Raspberry Pi

[alienff]

I have a Raspberry Pi 3 with Home Assistant OS installed. I also have Electrolama's stick with coordinator firmware that I plug directly into pi's USB port. The whole setup works most of the time, but then sometimes I loose connection between Zigbee2MQTT and the stick. I see this as my light bulbs become "unavailable". I set up automation to restart Zigbee2MQTT when it happens, and it usually mitigates the problem. Sometimes though I am not able to start Zigbee2MQTT even after a couple of retries - it always shows the same error:

[13:15:59] INFO: Preparing to start...
[13:16:01] INFO: Socat not enabled
[13:16:06] INFO: Starting Zigbee2MQTT...
[2024-05-29 13:16:41] error: z2m: Error while starting zigbee-herdsman
[2024-05-29 13:16:41] error: z2m: Failed to start zigbee
[2024-05-29 13:16:41] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-05-29 13:16:41] error: z2m: Exiting...
[2024-05-29 13:16:41] error: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:101:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:124:29)
at Zigbee.start (/app/lib/zigbee.ts:62:27)
at Controller.start (/app/lib/controller.ts:109:27)
at start (/app/index.js:107:5)

What helps (not sure what exactly, maybe a combination) is restart the whole raspberry pi, shut it off, plug/unplug the stick to the same/different USB port.

I did check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html. I am using official raspberry pi power supply, I do not see undervoltage warnings in dmesg and I do not have HDD connected (only a USB printer). The usb port that I use in the configuration is also correct, since the setup works most of the time.

How can I debug the issue further? Maybe I can manually telnet or something to the /dev/ttyUSB0? Any help is appreciated!

[lux73]

please use an USB Extension Cable and don't put the Stick directly to the USB Port...!

directly attached will be interferences that causes trouble

[alienff]

I tried to use an extension cable, but it did not improve the situation. Besides, IIUC interference may only affect connection between the stick and zigbee devices. Whereas I have issues with the connection between the stick and the pi.

[Wim103]

I have the same problem, Raspberry Pi 5 and CC2652RB ZigBee Controller. I have an extension cable, but Zigbee2mqtt freezes, wenn used in docker.

Then used my Raspberry 3B+ and installed zigbee2mqtt as described under "Linux" (not docker). This works, installation without errors en I can add devices, so the stick is OK.

log file:

[2024-11-07 12:05:36] info: z2m: Logging to console, file (filename: log.log)
[2024-11-07 12:05:36] info: z2m: Starting Zigbee2MQTT version 1.41.0 (commit #cc31cea)
[2024-11-07 12:05:36] info: z2m: Starting zigbee-herdsman (2.1.7)
[2024-11-07 12:05:37] info: zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false}
[2024-11-07 12:05:37] info: zh:zstack:znp: Serialport opened
[2024-11-07 12:05:37] info: zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2024-11-07 12:05:38] info: zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2024-11-07 12:06:50] error: z2m: Error while starting zigbee-herdsman
[2024-11-07 12:06:50] error: z2m: Failed to start zigbee
[2024-11-07 12:06:50] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-11-07 12:06:50] error: z2m: Exiting...
[2024-11-07 12:06:50] error: z2m: Error: network commissioning timed out - most likely network with the same panId or extendedPanId already exists nearby (Error: AREQ - ZDO - stateChangeInd after 60000ms
at Object.start (/app/node_modules/zigbee-herdsman/src/utils/waitress.ts:59:23)
at ZnpAdapterManager.beginCommissioning (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/manager.ts:370:31)
at ZnpAdapterManager.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/manager.ts:91:21)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:158:16)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
at Zigbee.start (/app/lib/zigbee.ts:69:27)
at Controller.start (/app/lib/controller.ts:161:27)
at start (/app/index.js:154:5))
at ZnpAdapterManager.beginCommissioning (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/manager.ts:372:23)
at ZnpAdapterManager.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/manager.ts:91:21)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:158:16)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
at Zigbee.start (/app/lib/zigbee.ts:69:27)
at Controller.start (/app/lib/controller.ts:161:27)
at start (/app/index.js:154:5)

configuration.yaml

homeassistant: false
frontend:
port: 8087
permit_join: true
mqtt:
base_topic: zigbee2mqtt
server: mqtt://172.20.0.2:1883
serial:
port: /dev/ttyUSB0
network:

• GENERATE

docker compose

services:
zigbee2mqtt:
container_name: myzigbee2mqtt
image: koenkk/zigbee2mqtt:latest
volumes:
- /opt/zigbee2mqtt/data:/app/data
- /run/udev:/run/udev:ro
devices:
- /dev/serial/by-id/usb-Silicon_Labs_slae.sh_cc2652rb_stick_-_slaesh_s_iot_stuff_00_12_4B_00_25_9B_C5_0E-if00-port0:/dev/ttyUSB0
group_add:
- dialout
user: 1000:1000
restart: unless-stopped
ports:
- 8080:8080
environment:
- TZ=Europe/Amsterdam

docker mqtt

services:
mqtt:
image: eclipse-mosquitto:latest
container_name: mymqtt
volumes:
- /opt/mosquitto/config:/mosquitto/config
- /opt/mosquitto/data:/mosquitto/data
- /opt/mosquitto/log:/mosquitto/log
restart: always
ports:
- "1883:1883"
- "9001:9001"

mqtt works, network key is generated

Any idea how to get it work in docker?