This module adds the capability to find on any object (e.g. project issues or helpdesk ticket) based on the conversation threads associated to them.
This will be useful in models that make intense use of messages, like project issues or helpdesk tickets.
A project issue or helpdesk ticket can contain tens of mails or notes associated, based on the feedback that the person responsible for the ticket maintains, including conversations with the person that raised the issue.
A user may often want to find issues or tickets, based on the past conversations that were recorded, as much as he or she needs to search in their mail for past conversations.
This module will add dynamically a field 'message_content' to the search view of any model that inherits from the mail.thread.
The current search capabilities include searching into the subject, body, email from, reply to and record name.
This module depends on the module 'base_search_fuzzy' to ensure that searches on emails are based on indexes. Please read carefully the install instructions.
This module installs by default the indexes that are required to perform the searches on mail messages.
Go to any model that contains a chatter (e.g. Contacts, ...). Search for content in field 'Message Content'.
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
- Odoo Community Association: Icon.
- Jordi Ballester Alomar <[email protected]>
- Serpent Consulting Services Pvt. Ltd. <[email protected]>
- Lois Rilo Antelo <[email protected]>
- Aaron Henriquez <[email protected]>
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
To contribute to this module, please visit https://odoo-community.org.