Not work with tado entities

[DavdePe]

Prerequisites

• tado thermostat and TRV
• better thermostat entity unavailable

Description

Ili would like to manage my tado TRV with an external temperature sensor (Aqara) but the created entity is unavailable.
During ha restart the unavailable entity send heating command to the tado device

[KartoffelToby]

What integration do you use for your Tado? Homekit? Tado?

[KartoffelToby]

and pls share the BT device diagnose

[DavdePe]

I use tado integration. How can I obtain the by device diagnose? Thanks

[DavdePe]

{
"home_assistant": {
"installation_type": "Home Assistant OS",
"version": "2022.12.2",
"dev": false,
"hassio": true,
"virtualenv": false,
"python_version": "3.10.7",
"docker": true,
"arch": "x86_64",
"timezone": "Europe/Rome",
"os_name": "Linux",
"os_version": "5.15.80",
"supervisor": "2022.11.2",
"host_os": "Home Assistant OS 9.4",
"docker_version": "20.10.19",
"chassis": "embedded",
"run_as_root": true
},
"custom_components": {
"icloud3": {
"version": "2.4.6",
"requirements": []
},
"meross_lan": {
"version": "2.6.2",
"requirements": []
},
"browser_mod": {
"version": "2.1.2",
"requirements": []
},
"better_thermostat": {
"version": "1.0.0-beta54",
"requirements": []
},
"powercalc": {
"version": "v1.1.7",
"requirements": [
"numpy>=1.21.1"
]
},
"hacs": {
"version": "1.29.0",
"requirements": [
"aiogithubapi>=22.10.1"
]
},
"alexa_media": {
"version": "4.3.2",
"requirements": [
"alexapy==1.26.4",
"packaging>=20.3",
"wrapt>=1.12.1"
]
},
"circadian_lighting": {
"version": "2.1.3",
"requirements": []
},
"thermal_comfort": {
"version": "1.5.4",
"requirements": []
},
"xiaomi_cloud_map_extractor": {
"version": "v2.2.0",
"requirements": [
"pillow",
"pybase64",
"python-miio",
"requests",
"pycryptodome"
]
},
"watchman": {
"version": "0.5.1",
"requirements": [
"prettytable==3.0.0"
]
}
},
"integration_manifest": {
"domain": "better_thermostat",
"name": "Better Thermostat",
"documentation": "https://github.com/KartoffelToby/better_thermostat",
"issue_tracker": "https://github.com/KartoffelToby/better_thermostat/issues",
"iot_class": "local_push",
"version": "1.0.0-beta54",
"config_flow": true,
"dependencies": [
"climate",
"recorder"
],
"after_dependencies": [
"climate"
],
"codeowners": [
"@KartoffelToby",
"@RubenKelevra"
],
"requirements": [],
"is_built_in": false
},
"data": {
"info": {
"name": "Termostato Camera",
"temperature_sensor": "sensor.temperature_158d0002371575",
"off_temperature": 21,
"humidity_sensor": "sensor.humidity_158d0002371575",
"window_sensors": "binary_sensor.door_window_sensor_158d00032b7d8a",
"outdoor_sensor": "sensor.casa_outdoor_temperature",
"weather": "weather.home",
"window_off_delay": 120,
"model": "Zone"
},
"thermostat": {
"climate.camera": {
"name": "Camera",
"state": "heat",
"attributes": {
"hvac_modes": [
"off",
"auto",
"heat"
],
"min_temp": 5.0,
"max_temp": 25.0,
"target_temp_step": 0.5,
"preset_modes": [
"away",
"home"
],
"current_temperature": 19.1,
"temperature": 17.5,
"current_humidity": 57.0,
"hvac_action": "idle",
"preset_mode": "home",
"offset_celsius": -1.9,
"offset_fahrenheit": -3.42,
"default_overlay_type": "TADO_MODE",
"default_overlay_seconds": null,
"friendly_name": "Camera",
"supported_features": 17
},
"bt_config": {
"calibration": "target_temp_based",
"calibration_mode": "default",
"protect_overheating": false,
"no_off_system_mode": false,
"heat_auto_swapped": false,
"child_lock": false,
"homaticip": false
},
"bt_adapter": "tado",
"bt_integration": "tado",
"model": "Zone"
}
},
"external_temperature_sensor": {
"entity_id": "sensor.temperature_158d0002371575",
"state": "18.5",
"attributes": {
"state_class": "measurement",
"voltage": 3.06,
"battery_level": 53.0,
"unit_of_measurement": "\u00b0C",
"device_class": "temperature",
"friendly_name": "Temperatura Camera 2"
},
"last_changed": "2022-12-18T22:46:08.640865+00:00",
"last_updated": "2022-12-18T22:46:08.640865+00:00",
"context": {
"id": "01GMKPMZG0SMQ4AE3JK94MXW6W",
"parent_id": null,
"user_id": null
}
},
"window_sensor": {
"entity_id": "binary_sensor.door_window_sensor_158d00032b7d8a",
"state": "off",
"attributes": {
"Open since": 0,
"voltage": 2.73,
"battery_level": 0.0,
"device_class": "opening",
"friendly_name": "Finestra Camera",
"icon": "mdi:window-open-variant"
},
"last_changed": "2022-12-18T22:46:08.753766+00:00",
"last_updated": "2022-12-18T22:46:08.753766+00:00",
"context": {
"id": "01GMKPMZKH44YH2FZHNSG9FCZJ",
"parent_id": null,
"user_id": null
}
}
}
}

[sirwoobarb]

I have the same issue. I make a change to the BT temperature and the Tado does not respond. It's as if it's not communicating with Tado.

[KartoffelToby]

How is your tado TRV implemented in ha?

[DavdePe]

Tado trv a the thermostat are integrated with the “standard” add on.
The problem is that the entity that batter thermostat create result always unavailable.

[KartoffelToby]

@DavdePe how does 1.2.1 work?

[EelcoAV]

Using external temperature sensors works fine for me, except when I use it together with TADO 'climate' entities that are composed of several (in my case) 3 thermostats. Which is the case in my living room.

[folfy]

Please retest and provide logs, if the issue is still existing and you need more help, or we will have to close this issue.

diagnostic data
IMPORTANT:
Download and paste the diagnostic data from your Better Thermostat Entity(s) below. (not working in v1.6.1 and v1.7.0b1 - please update)
https://www.home-assistant.io/docs/configuration/troubleshooting/#download-diagnostics

debug log
Depending on how complicated you issue is, it might be necessary to enable debug logging for BT,
reproduce the issue, and then upload this logfile here.
https://www.home-assistant.io/docs/configuration/troubleshooting/#enabling-debug-logging

[folfy]

Various other bug reports proof that BT is working with Tado overall at least (not totally unavailable anymore, as reported here), e.g. #1553, so closing this