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I'm stumped and never had this problem until a week or so ago. No matter what changes I make to the Performance tab, I am stuck at 15mbit per second upload -- regardless of the file size (ie upload speed of a 4GB video is still only 15mbit total). My connection is gigabit and if I run a speedtest from my Unraid server, I get between 750mbit and 900mbit, so it's not a network issue, so far as I can tell. Backblaze used to completely push my system and use like 99% of CPU, pretty constantly, while uploading. Not I'm seeing much lower usage. No idea what changes or how to fix it |
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Hey @newoski Do you have a symmetrical gigabit connection (1gbit down / 1gbit up)? You can then set the threads to 100, if the file is large enough (at least 10GB) it should saturate your upload. This also depends on your CPU and RAM. The more threads, the more CPU/RAM will be used. So - "what changes and how to fix" is hard to answer. |
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1. Initial backup is not done
2. Current CPU usage fluctuates second to second between like 30-60%. It
used to sti pretty much above 90% when it was uploading faster in the past
3. RAM usage is at about 20% of 32GB
4. None of the slow files are small -- if they were, I would assume that
was the cause. They're all over a gig, some as big as 70GB
5. Symmetrical connection of about 350mbit up/down. I will occasionally see
a gigabit up/down when speed testing via unraid, but I'm only paying for
350/350 and I get 350/350 pretty consistently
6. Gigabit ethernet connection and if I do a LAN speed test I'm seeing
gigabit speeds
7. I've tried Inherit Backup and fresh backups. Both experience the slow
speeds with large files
…On Tue, Feb 20, 2024 at 9:55 AM Thomas ***@***.***> wrote:
Hey @newoski <https://github.com/newoski>
I'd say that this is hard to diagnose. It depends on so many factors:
threads you selected for backup and your Backblaze client settings, current
Bandwith constraints at Backblaze datacenter itself, etc.
Do you have a symmetrical gigabit connection (1gbit down / 1gbit up)? You
can then set the threads to 100, if the file is large enough (at least
10GB) it should saturate your upload. This also depends on your CPU and
RAM. The more threads, the more CPU/RAM will be used.
If the initial backup is done, Backblaze scans your drives for new files
and puts it in the upload queue (small files first).
So If you have many small files to back up, the upload will be very slow.
So - "what changes and how to fix" is hard to answer.
Is your initial backup already done?
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Sorry, forgot to mention... changing threads has zero impact on this, and
the 15mbit is constant around the clock all day long, so I don't think it's
a data center issue
…On Tue, Feb 20, 2024 at 10:38 AM Owen Sakovics ***@***.***> wrote:
1. Initial backup is not done
2. Current CPU usage fluctuates second to second between like 30-60%. It
used to sti pretty much above 90% when it was uploading faster in the past
3. RAM usage is at about 20% of 32GB
4. None of the slow files are small -- if they were, I would assume that
was the cause. They're all over a gig, some as big as 70GB
5. Symmetrical connection of about 350mbit up/down. I will
occasionally see a gigabit up/down when speed testing via unraid, but I'm
only paying for 350/350 and I get 350/350 pretty consistently
6. Gigabit ethernet connection and if I do a LAN speed test I'm seeing
gigabit speeds
7. I've tried Inherit Backup and fresh backups. Both experience the slow
speeds with large files
On Tue, Feb 20, 2024 at 9:55 AM Thomas ***@***.***> wrote:
> Hey @newoski <https://github.com/newoski>
> I'd say that this is hard to diagnose. It depends on so many factors:
> threads you selected for backup and your Backblaze client settings, current
> Bandwith constraints at Backblaze datacenter itself, etc.
>
> Do you have a symmetrical gigabit connection (1gbit down / 1gbit up)? You
> can then set the threads to 100, if the file is large enough (at least
> 10GB) it should saturate your upload. This also depends on your CPU and
> RAM. The more threads, the more CPU/RAM will be used.
> If the initial backup is done, Backblaze scans your drives for new files
> and puts it in the upload queue (small files first).
> So If you have many small files to back up, the upload will be very slow.
>
> So - "what changes and how to fix" is hard to answer.
> Is your initial backup already done?
>
> —
> Reply to this email directly, view it on GitHub
> <#127 (comment)>,
> or unsubscribe
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Thanks for the follow-up. Please do some more testing and let us know what you find. |
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docker run --rm --net=host tianon/speedtest --accept-license |
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Also seeing extremely similar behaviour on my container on unraid with :latest. Seeing normal speed on my desktop backup, on the same network. |
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I have noticed the same behaviours recently (also unraid) since the last week/week and half too. Went from around 600GB/day to 50GB/day max if that.. Network on my side is fine too. Also seeing a lot lower system usage vs before this where it would better use a lot more resources |
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Hey, |
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Happy to share that, but where do I access the info? Clicking the ? in the top right of the app UI doesn't do anything. Is there a command I can send the docker to generate version number? |
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If you are using the latest version of our docker container you should see a windows-like environment with a task bar. when you click in the bottom right corner of the task bar, the Backblaze menu opens - click "About..." - there you can find the version |
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9.0.1.763 (20240119234549) |
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Great, then this is our current known-good release. Hopefully next week I'll have the time to push out a new release of this container and then your Backblaze client should update automatically to 9.0.1.767 |
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If I force latest update and have issues, is it possible to roll back? |
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Yes, but that is a manual task (download the pinned bz version you find in our repository, and then executing the install commands manually which you can find in the startapp.sh script). |
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I'm on 767 now. Not seeing any improvement |
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Would installing with 1.7.1 first, and then changing docker to pull latest
be an effective workaround, for now?
…On Sat, Feb 24, 2024 at 1:24 PM B Ivanov ***@***.***> wrote:
I went to try this and blew away the container and appdata, but then ran
into a broken install. Trying with older tags like 1.7.1 still results in
slow uploads.
The maintainers are aware that new installs are broken #131
<#131>
Bigger picture I'm curious what the recent changes to latest might have
done to fix the upload speed issue?
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Oh no! I’m seeing the opposite
…On Sat, Feb 24, 2024 at 2:47 PM B Ivanov ***@***.***> wrote:
Just tried that.
1. Delete the container
2. Delete the backblaze folder in appdata
3. Install using 1.7.1 and inherit the backup.
4. Switch to latest.
Getting virtually no movement, about 125 KB/s.
I think I'm going to park it here for the day.
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so yesterday I finally got my internet upgraded from 20mbps upload to 1gbps and after setting backblaze to no longer ignore the several TB worth of acronis images that I have on my unraid server that just wasn't worth even trying to upload at 20mbps as it would never get anywhere I was more than a little disappointed to only get 15-20 mbps upload. It didn't seem to matter how many threads were set to it was basically no faster. I tried forcing the latest version of backblaze but it made no difference so I tried deleting the whole appdata folder and reinstalling and inheriting the backup. If you get the black screen during install you can run
from the unraid console and navigate to the install_backblaze.exe in c:\ and run it to work around it. When it finally finished inheriting the backup I was getting 70-80mbps which was an improvement but still not great. tried turning off all VM`s and Docker containers running on unraid and it made no change and the CPU was barely being used despite the files being uploaded being 10s or 100s of GB in size. In desperation I once again deleted the appdata folder and starter to reinstall however this time when it got the the black screen I swapped the 9.0.1.767 install_backblaze.exe with 8.5.0.685 that was backed up to backblaze when I first set the container up last summer and as soon as it finished inheriting I was getting 700-800 mbps with the 3 cores that I pinned to the backblaze container spiking to 100%. so it looks like the wine environment is not the issue and it has something to do with the more recent backblaze clients and possibly it running on unraid. |
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Can you explain how to downgrade the Backblaze version? I’ve tried with no
luck
…On Tue, Feb 27, 2024 at 3:44 PM 10Thirty ***@***.***> wrote:
so I have done a bit more messing about and it appears that the last
version of backblaze that would upload at full speed for me was 9.0.0.749
I installed the latest beta 9.0.1.769 and the file that it was part way
through uploading ground to a halt.
2024-02-27 20:01:14 - large - throttle manual 11 - 7301 kBits/sec -
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10485760 bytes - Chunk 00045 of D:
I then reinstalled 9.0.0.749 over the top and it went back to full speed
so it looks like you don't need to delete the appdata folder at all, just
downgrade to an older version of backblaze.
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Thanks so much. I’ll test this as soon as I get home tonight
…On Tue, Feb 27, 2024 at 6:41 PM BrttClne22 ***@***.***> wrote:
Can confirm, 9.0.0.749 made a HUUGGGEEE difference.
Without diving into the logs, my Unraid dashboard was showing about 12
Mbps (other services running as well, so I'm sure it wasn't the full 12).
After downgrading to this version, I'm seeing around 40 Mbps. That's pretty
close to my ISP rating.
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This is what I was referring to in some GitHub issues:
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Click on the bottom right corner of the UI. Then about
…On Sat, Mar 16, 2024 at 9:42 PM Gregory D. Estes ***@***.***> wrote:
How do I know what version of Backblaze I have running?
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9.0.0.749 is the one released Jan 20, 2024. Direct wayback link: |
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Any update on a fix for this issue ? This only happen with the container and not the official backblaze app on windows |
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EDIT: Alright after learning some more and doing a lot more reading I think I got my Unraid install downgraded properly. Had a few different steps than others but ended on the same container v1.7.1 and backblaze version 9.0.0.749. Started with a fresh appdata, probably not necessary though. Moved the 9,0,0,749 install_backblaze.exe into the drive_c folder. In the wine explorer, uninstalled the current version of backblaze, restarted the container, closed out of the install since it is not the version we want. For me, my permissions were set and I needed to run as root so from unraid terminal, My file missing error was caused by user the app permissions in docker exec, had to use root or no --user tag to get it to function right for my permissions/system. ---Original comment--- I have tried to downgrade but when I uninstall backblaze and then run the installer I get an error that the bzui.exe was not transferred to the disk. I was getting like 600kb/s and unable to keep up/catch up my backups. Considering just running a windows VM with a mapped share drive in Unraid. |
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What speeds are you seeing?
…On Thu, Apr 4, 2024 at 5:54 PM daveerickson ***@***.***> wrote:
I am also experiencing the auto updating, regardless of the container
setting. They seem to have worked around whatever locking mechanism is
currently implemented.
However, I have found I am able to retain the performance of the .749
version with .767! Previous versions/container configurations essentially
had no performance change, regardless of the settings on the Performance
tab. Now, it seems they actually impact the upload performance. Setting the
Manual Throttle all the way right (Faster Backups), and Maximum Number of
Backup Threads to 100 is what I'm using and I may tune these later, but I'm
just happy to have performance parity.
Another factor that has been pointed out is these performance issues seem
to be only for unraid users (as I am as well). I did the recent .9 and .10
updates, so maybe one of these impacts how the container functions. Just a
thought in case someone tries my settings and doesn't see the performance
improve, it may be worth checking unraid version.
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Correct.
After almost a month since I got the .749 BB installed and disabled BB auto-updates on the then-latest docker image, things were running fine until a couple of days ago, when the upload speeds backslid to what I was getting before the fix. Indeed, BB's own auto-update routines totally disregards the docker settings and updates anyway, so I had to blow out the BB install in Wine (just the standard Windows add/remove programs routine inside Wine), restarted the docker, and ran this in the Unraid console to get the Wine desktop/Wine explorer open once I had the docker back up:
Once I got that all back up, I ran the .749 BB installer I had saved from February; the first time, something screwed up to where BB errored out on the initial disk scan, so I uninstalled it and reinstalled it again (and added a .bak file extension on the bzdoinstall.exe file, so BB can't find and run it). This time, the initial disk scan is taking forever, just like it was back in February, so it looks to be going down the right track; I'll have to perhaps wait a few hours for that to complete and go from there. |
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What container version are you running?On Apr 5, 2024, at 07:36, daveerickson ***@***.***> wrote:
I can max out upload on my gig connection. It's not constant, it fluctuates up and down some, but I used to only get about 20 mbit/s. The other telltale sign to me is the CPU usage is back up, like I see with .749, when I make the Performance tab adjustments.
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: ***@***.***>
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Ok, I'm an Unraid/docker noob. Can I assume that, in order to switch to ubuntu22 tag I need to run "docker pull tessypowder/backblaze-personal-wine:ubuntu22" command only after wiping/deleting my current container? Do I need to write down and re-create all of the container settings? I've backed up the appdata folder. Do I copy that, or some files, back once installed? - if not, why are you guys backing this up? I'm pretty good with Google, but this "seemingly" typical procedure isn't written about much. |
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I read through this thread a few times and tried many suggestions but didn't succeed in getting a higher upload speed than apx 0,7Mb/s with the default settings. I also tried tags like ubuntu22, installed the older (9.0.0.749) version and manually set the number of threads. The tags didn't have an effect in my situation, the older version of the BB app reported a higher speed but got overwritten by the newer version whatever I set in docker settings and locking folders/renaming files. Also more threads didn't lead to a higher speed only to a higher expected upload amount per day. But when I was watching the actual upload feedback in the app. I got the impression that it's uploading much faster than the reported speed (see GIF). I'm sure many of you really have a slow speed, but it got me wondering if the latest BB control panel might have a bug that doesn't calculate the speed properly. And that some of us are just trying to solve a problem that isn't the real problem? |
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Thank you very much for the information.
It seems that there is definitely an issue with the Ubuntu 18 image, and I have been able to reproduce it. We will mark Ubuntu 18 as "unmaintained" since that tag will be removed in the future.
Additionally, ubuntu18 has already reached its end-of-life for mainstream support in April 2023.
Also, we are using WINE v9 for ubuntu20 and ubuntu22, while ubuntu18 will be stuck with WINE v8.