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error #13673

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shizihang456 opened this issue Jan 12, 2025 · 1 comment
Open

error #13673

shizihang456 opened this issue Jan 12, 2025 · 1 comment
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@shizihang456
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librealsense 2.56.3 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

RealSense error calling rs2_create_context_ex(api_version:25603, json_settings:{):
    failed to convert special folder: errno=42

@MartyG-RealSense
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MartyG-RealSense commented Jan 12, 2025

Hi @shizihang456 A fix for the errno=42 error was incorporated into the development branch of the librealsense SDK about a week after beta 2.56.3 was released. So the fix isn't in 2.56.3 but is on the development version of the SDK.

https://github.com/IntelRealSense/librealsense/tree/development

The development branch is what becomes the next 'master' release of the SDK.

The most common cause of the errno=42 error is if the user has a Windows username that contains special characters, such as Chinese or Hebrew - please see #13597

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