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Problems accessing the INSPIRE Validator Web page #1053

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montsemarco opened this issue Mar 21, 2024 · 3 comments
Closed

Problems accessing the INSPIRE Validator Web page #1053

montsemarco opened this issue Mar 21, 2024 · 3 comments
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question Further information is requested

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@montsemarco
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When trying to open the INSPIRE Validator from a computer that is inside of my Organization (www.diba.cat) the Web page is unformatted, therefore, cannot be used. I attach a screenhot.

Our computer science department suggest that the problem is that our corporative IP is blocked. Can you help me to solve this problem?

image

Thanks and best regards,

@fabiovinci
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Dear @montsemarco,

we have checked the access to the INSPIRE Reference Validator, and it is publicly available.

With the information provided, if the issue is sporadic, it may have been caused by a temporary unavailability of the INSPIRE Reference Validator due to an overload.
If this issue persists over time, then it may be related to a rule or access restriction in your environment.

We kindly suggest checking access to the INSPIRE Reference Validator to confirm if the issue is still present and if it occurs consistently over time.

With the results obtained, please update this issue to help us determine the cause and ensure access to the INSPIRE Reference Validator.

@fabiovinci fabiovinci transferred this issue from INSPIRE-MIF/helpdesk Mar 25, 2024
@fabiovinci fabiovinci added the question Further information is requested label Mar 25, 2024
@montsemarco
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I checked the access to the INSPIRE Reference Validator and now the issue is not present.

This issue persists over time, but I guess that no changes has been done in our infraestructure. However, the fact is that now it's working and I can acces the validator from our Organization.

Thanks for your help and best regards

@montsemarco
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I close the issue

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