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user "[email protected]" has intermittent error loading his data collection #981

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carlocolantuoni opened this issue Feb 6, 2025 · 4 comments
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@carlocolantuoni
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hi guys,

user "[email protected]" is having an odd error that only happens sometimes. when he load this collection:
https://nemoanalytics.org/expression.html?gene_symbol=lcn2&gene_symbol_exact_match=1&is_multigene=0&layout_id=203f1078
sometimes it comes up fine, and some times 1 or the other or both datasets give the "No orthologs were mapped for this dataset. This should not have happened." error. and this also comes up: "Something went wrong. Please contact the gEAR team and provide steps to reproduce."

i recreated the error as well - if you just load and reload the link a few times it gives the error on and off.

see here his detailed description, he describes it via the projection link to the same dataset and other issues with view curation, but i think its all due to same underlying issue, although i dont know. also, i believe the multi-gene display gives this same error every time and never loads. i would recommend trackin down what is causing the simple load issues before going into all his details, but do what yo think is best.

NEMOAnalytics_ErrorReports_05FEB2025.docx

in the future - i can tell him to directly open a ticket himself, correct?

@adkinsrs adkinsrs self-assigned this Feb 7, 2025
@adkinsrs
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adkinsrs commented Feb 7, 2025

Yes, the user can directly create their own ticket in the future.

You ran into a bug that I actually fixed a couple days ago (commit da1bc33). Some gene symbols are being treated as floats instead of strings, so when I try to convert to lowercase, Python would throw an error

@adkinsrs
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adkinsrs commented Feb 7, 2025

Made the fix directly on the server. Seems most of the displays show now except for a couple which may actually not have orthologs mapped, but I will let you confirm that.

@mbruce307
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Hello, user here who contacted Carlo with related issues. Can confirm that dataset loading issues have been resolved. Thank you!

Secondary issue was an inability to create volcano plots using multi-gene display tool. This issue remains unresolved. Other multi-gene displays are functional however.

Appreciate your continued help!

@adkinsrs
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adkinsrs commented Feb 7, 2025

Hi @mbruce307

Can you make a new issue regarding the volcano plot issue? And if possible, can you list the conditions, parameters, options you set for the volcano plot, so that we can replicate those conditions?

Thanks!

In the meantime, I am going to close this ticket since the volcano plot issue is outside the scope of this ticket's subject.

@adkinsrs adkinsrs closed this as completed Feb 7, 2025
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