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[PROD] incorrect/broken links in email notifications from GO - send people to a 404 page, no redirect in place #2356

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nanometrenat opened this issue Dec 26, 2024 · 0 comments
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@nanometrenat
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Issue

Several of the automatic notification emails from GO platform have links that are broken - send people to a 404 page not found error page on GO - as per the below screenshot.

This is strange, as I thought redirects had been put in place when the URL structures changed as part of the GO UI rewrite last year! It seems the redirects have been broken - perhaps by the introduction of the 404 page build a few months ago under IFRCGo/go-web-app#1358 (this is a hypothesis, a dev would need to confirm - but surely the notification emails haven't been not-working for very long?!?).

So, I think there might be two things here:

  1. fix the redirects so that they work - so anyone using old-format links wherever they are saved (in own bookmarks, on old reports, on other websites etc.) can still get to the place they're trying to get to, and
  2. fix the GO notification emails so that they have the new format links and therefore don't rely on redirects

Image

Steps to reproduce

  • Open a GO notification email, click on the links, make sure they take you to the place you expect (and not to a 404 page)

Examples include:

Screenshots:
Image
Image

Expected behaviour

All links should work, none should be broken

Related feature

Potentially IFRCGo/go-web-app#730 (not about these redirects specifically though) or IFRCGo/go-web-app#1358 ???

Impact

All users receiving notification emails

Severity

Reputational issue as links don't function

Is there a workaround?

Need to search the site for the info needed

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