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Managing Identity in Customer Service Operations - certain make risk more explicit #68

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cronical opened this issue Jul 23, 2021 · 0 comments
Open

Managing Identity in Customer Service Operations - certain make risk more explicit #68

cronical opened this issue Jul 23, 2021 · 0 comments
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BoK Issue 8

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@cronical
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Scenario of user providing CS Agent a PIN and thus leaving the Agent knowing the PIN. This could be spelled out more explicitly either in the KBA section or the PIN section. Unless I missed it its just left as a generic vulnerability.
@hlflanagan hlflanagan added this to the BoK Issue 8 milestone Mar 7, 2022
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BoK Issue 8
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@hlflanagan @cronical