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Ad load failed with error code: 3 #16

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Kogerro opened this issue Sep 15, 2021 · 7 comments
Open

Ad load failed with error code: 3 #16

Kogerro opened this issue Sep 15, 2021 · 7 comments

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@Kogerro
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Kogerro commented Sep 15, 2021

Hi,

I have problems with displaying of Native, Reward and Interstitial Ads - all of them return "Ad load failed with error code: 3", meaning "No ad found".

Logcat states:
"HiAdSDK.InterstitialAdManager: onAdFailed, errorCode:204 "

I understand, that there may be no regular ads available, however those are test ads that I would expect to be always ready, for testing purposes.
Is there any way to have a reliable source of test ads for, well, testing?

@Mike-mei
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In order to locate your issue quickly, please run the following command to obtain full logs:

adb logcat -v time >d:/hwads.txt
Reproduce the problem scenario.
Press Ctrl + C and copy the log to here

@DanteLiu1996
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hwads.txt

@Xuejiao-Shi
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Xuejiao-Shi commented May 7, 2022

@DanteLiu1996 您好,根据日志分析,当前时间是2022年5月7日,您在请求的时候,携带的时间是2022-05-09,广告任务在未来的这个时间不一定会投放,就不会有广告返回。请调整测试设备的系统时间后重试。
image

@DanteLiu1996
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DanteLiu1996 commented May 7, 2022 via email

@DanteLiu1996
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hwads.txt
又出现了类似的错误码,但是这次时间是同步的,设备型号是mate 40 pro+

@Xuejiao-Shi
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您好,感谢您的反馈,经确认您使用的是HUAWEI Mate 40 RS保时捷设计,广告在这个高端机型上不返回,请更换其他机型后重新尝试。

@DanteLiu1996
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DanteLiu1996 commented May 10, 2022 via email

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4 participants