VulnWhisperer is not able to report vulnerabilities and create tickets to Jira server

[denisatanasov]

Describe the bug
Hello guys,
I implemented the VulnWhisperer solution including the Elastic Stack. Everything is working fine, however I cannot import the vulnerabilities to the JIRA Server and create an issues there, even that I am successfully connecting to the API. I already configured the frameworks_example.ini file and I am successfully gettering Nessus scans. The execution of vuln_whisperer -c /home/denis/VulnWhisperer-master/configs/frameworks_example.ini -s jira is not finishing successfully. Please check the debug below.
My Scan file is normal .csv generated from Nessus Professional scanner. The same file is used for indexing and visualization to Kibana

Affected module
Jira

VulnWhisperer debug trail
frameworks.ini
[nessus]
enabled = true
hostname = nessus.XXX.xx
port = 443
access_key =
secret_key =
username = XXXX
password = XXXXXXXX
write_path = /opt/VulnWhisperer/data/nessus/
db_path = /opt/VulnWhisperer/data/database
trash = false
verbose = true

[jira]
enabled = true
hostname = MY_JIRA_SERVER
port = 8443
username = XXXX
password = XXXX
write_path = /opt/VulnWhisperer/data/jira/
db_path = /opt/VulnWhisperer/data/database
verbose = true

root@debian:/opt/VulnWhisperer/data/nessus# vuln_whisperer -c /home/denis/VulnWhisperer-master/configs/frameworks_example.ini -s jira -d
INFO:root:main:Running vulnwhisperer for section jira
DEBUG:vwConfig:get:Calling get for jira:enabled
DEBUG:vwConfig:get:Calling get for jira:hostname
DEBUG:vwConfig:get:Calling get for jira:username
DEBUG:vwConfig:get:Calling get for jira:password
DEBUG:vwConfig:get:Calling get for jira:write_path
DEBUG:vwConfig:get:Calling get for jira:db_path
DEBUG:vwConfig:getbool:Calling getbool for jira:verbose
INFO:vulnWhispererBase:init:Connected to database at /opt/VulnWhisperer/data/database/report_tracker.db
INFO:vulnWhispererJira:directory_check:Directory already exist for /opt/VulnWhisperer/data/jira/ - Skipping creation
INFO:vulnWhispererJira:init:Attempting to connect to jira...
DEBUG:vwConfig:get:Calling get for jira:write_path
DEBUG:urllib3.connectionpool:_new_conn:Starting new HTTPS connection (1): MY_JIRA_SERVER:8443
DEBUG:urllib3.connectionpool:_make_request:https://MY_JIRA_SERVER:8443 "GET /rest/api/2/serverInfo HTTP/1.1" 200 None
DEBUG:urllib3.connectionpool:_make_request:https://MY_JIRA_SERVER:8443 "GET /rest/api/2/field HTTP/1.1" 200 None
INFO:JiraAPI:init:Created vjira service for https://MY_JIRA_SERVER:8443
INFO:JiraAPI:download_tickets:File /opt/VulnWhisperer/data/jira/jira_2020-03-09.json already exists, skipping ticket download
INFO:JiraAPI:close_obsolete_tickets:Closing obsolete tickets older than 12 months
DEBUG:urllib3.connectionpool:_make_request:https://MY_JIRA_SERVER:8443 "GET /rest/api/2/search?jql=labels%3Dvulnerability_management+AND+NOT+labels%3Dadvisory+AND+created+%3CstartOfMonth%28-12%29+and+resolution%3DUnresolved&validateQuery=True&startAt=0 HTTP/1.1" 200 None
INFO:JiraAPI:decommission_cleanup:Deleting 'server_decommission' tag from tickets closed more than 3 months ago
DEBUG:urllib3.connectionpool:_make_request:https://MY_JIRA_SERVER:8443 "GET /rest/api/2/search?jql=labels%3Dvulnerability_management+AND+labels%3Dserver_decommission+and+resolutiondate+%3C%3DstartOfMonth%28-3%29&validateQuery=True&startAt=0 HTTP/1.1" 200 None
INFO:vulnWhispererJira:init:Connected to jira on MY_JIRA_SERVER:8443
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
INFO:vulnWhisperer:whisper_vulnerabilities:No source/scan_name selected, all enabled scans will be synced
DEBUG:vwConfig:get:Calling get for nessus:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section nessus has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for tenable:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section tenable has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for qualys_web:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section qualys_web has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for qualys_vuln:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section qualys_vuln has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for detectify:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section detectify has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for openvas:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section openvas has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for jira:autoreport
WARNING:vwConfig:get_sections_with_attribute:Section jira has no option 'autoreport'
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:autoreport
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:source
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:scan_name
INFO:vulnWhispererJira:jira_sync:Jira Sync triggered for source 'nessus' and scan 'XXX-SCAN-NAME-XXX'
DEBUG:vwConfig:normalize_section:Normalized profile as: jira.nessus.XXX-SCAN-NAME-XXX
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:jira_project
DEBUG:vwConfig:get:Calling get for jira.nessus.XXX-SCAN-NAME-XXX:source
ERROR:vulnWhispererJira:sync_all:VulnWhisperer wasn't able to report the vulnerabilities from the 'nessus's source

System in which VulnWhisperer runs (please complete the following information):

• OS: Debian
• Version: 9
• VulnWhisperer Version: [1.8]

**Additional context

[qmontal]

Hi @denisatanasov, currently looking at this as well on my end, as the exception that I added for allowing other scanners reporting if one failed is showing up other issues that where not visible before, but this appeared while trying to migrate to Python3 (2to3 branch), so it is bringing a bit of headaches.

[gruselglatz]

Any news on this issue?