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Extremeley slow domain addition #141
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Did you try a fresh install of 1.4.9? |
On where ? Ie I used the installer to update the software of the enterprise, portal and server and its still slow as hell, any other function is superquick, only this started to be slow, on 1.4.8 it was a few seconds to add a domain, now its 5 mins
Kind Regards
Keith Dovale
From: Gennadij ***@***.***>
Sent: Monday, 17 April 2023 06:52
To: FuseCP/SolidCP ***@***.***>
Cc: kdovale ***@***.***>; Author ***@***.***>
Subject: Re: [FuseCP/SolidCP] Extremeley slow domain addition (Issue #141)
Did you try a fresh install of 1.4.9?
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You or someone said on the forum that there could probably be a problem with the database here after the upgrade. If you think that it's a db issue, try to check:
If you use a free version of MSSQL - it has some limitation that can slow your DB, if it use expensive queries - https://learn.microsoft.com/en-us/sql/sql-server/editions-and-components-of-sql-server-2019?view=sql-server-ver16#Cross-BoxScaleLimits |
Hi, the db is 96mb in size, and we running on mssql 2016 full version, as I mentioned in the forum, the additions to the db and the zones on ms is almost immediate, but the cp sits and waits for about 4 mins and then completes. |
I think this is due to the whois lookup to "whois.iana.org" on port 43. Could you check the firewall rules on your server? |
with firewalls off it still exists, adding the domain takes ages. This all worked 100% until we updated to 1.4.9 |
tests fine PS C:\Users\Administrator> Test-NetConnection whois.iana.org -port 43 ComputerName : whois.iana.org |
is this in the enterprise, console portal server ? that is where im running it. |
hello
apologise to add this question here
whois.iana.org not show data about the domains .br ( Brazil )
I have any way to show data about .br domains ?
Best Regards,
Rodrigo Araujo
ITMNETWORKS
Brazil
Sent by iPhone
… Em 27 de mai. de 2023, à(s) 09:43, kdovale ***@***.***> escreveu:
tests fine
PS C:\Users\Administrator> Test-NetConnection whois.iana.org -port 43
ComputerName : whois.iana.org
RemoteAddress : 192.0.47.59
RemotePort : 43
InterfaceAlias : Ethernet
SourceAddress : 196.22.190.36
TcpTestSucceeded : True
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Just a follow up on this issue with some more info regarding this problem, as we are still seeing this issue
I cant see why when adding with a user account vs adding a domain by itself incurrs a delay. |
anyone ? |
Hi Guys Im still having this issue despite reloading the files of the portal and enterprise server and asp 4.5 on the servers, the domain is created immediately on the dns but waits about 3 minutes still in the webpage before continuing on.. somewhere there must be a way to check what is causing this.. |
ok after checking all the software across all of the servers, there is no difference across any of them, but if I add an international tld, ie test.com, 1.dev, 1.xyz, etc it takes around 20-30 secs to add the domain and the page refershs, but if I do any south african, ie 1.co.za domain it takes 4 minutes to refresh, the domain is added immediately to the dns server, but the web page still takes 4 mins to refresh.. |
ok here is the weird part..... on the control server, we had put in the port 43 into the firewall to allow this traffic outbound... tun this rule off, and viola the .co.za domains get added in within 5 seconds..... why is this. ?? the other domains .com, etc they also now only take 5 secs to add... what is the cp doing in the back with this iana lookup?? |
@kdovale Is this still an issue or was you able to solve it? |
the way I have solved it it to stop solidcp, from allowing port 43 outbound, when port 43 is allowed it makes a call to whois.iana.org, if the port is opened it takes about 70 seconds before it adds any co.za domains, if its disabled, it takes 5 seconds. |
Describe the bug
Now we have upgraded to 1.4.9 from 1.4.8 which was working 100%, we see that, when adding a domain, it sits with the adding domain popup for up to 5 minutes before updating the page and showing the domain was added. However if we check on the database, the domain has been added, the domain is also added to the server, and dns is setup within 2 seconds of the create button being pressed. However the popup saying adding domain remains, and only completes the domain addition some 4 minutes later. This delay does not change if you turn off enable dns, or create website, etc it remains the same.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
The domain should add within a few seconds normally.
Screenshots
SolidCP Info
Desktop (please complete the following information):
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