Post-Launch Monitoring and Support

[puria]

Continuously monitor system health, collect user feedback, perform routine maintenance, and plan for continuous improvement.

• Monitor System Health and Performance
  • Continuously monitor using Prometheus, Grafana, and logging tools.
  • Adjust monitoring thresholds and alerts as needed.
• Collect and Analyze User Feedback
  • Gather feedback through app reviews, feedback forms, and support channels.
  • Adjust notification strategies based on feedback.
• Perform Routine Maintenance and Updates
  • Schedule regular maintenance windows for updates and patches.
  • Respond to incidents promptly as per the incident management process.
• Plan and Implement Continuous Improvement
  • Review system performance and user feedback regularly.
  • Plan and implement improvements and new features.