This module allows the helpdesk user to track the status of related service requests.
Table of contents
To install this module, you need to:
- Install helpdesk_mgmt_fieldservice
There is no need to do anything to configure this module
- Go to Helpdesk
- Create or select a ticket
- In the "Service Requests" tab, you can create service requests for the FSM team
To close a ticket, all the related service orders must be closed.
- [ADD] Add this module OCA/helpdesk project
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
- Open Source Integrators
- Escodoo
- Bhavesh Odedra <[email protected]>
- Open Source Integrators <[email protected]>
- Serpent Consulting Services Pvt. Ltd. <[email protected]>
- Marcel Savegnago <[email protected]>
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/helpdesk project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.