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split up faq
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‎docs/_sidebar.md

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- [Welcome to FlutterFlow](welcome.md)
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- [Quickstart Guide]()
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- Frequently Asked Questions
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- [Subscriptions](faq/subscriptions.md)
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- [Payments / Billing](faq/payments.md)
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- [Account](faq/account.md)
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- [Privacy & Terms of Service](faq/privacy.md)
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- [Product and Features](faq/product.md)
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- [Contact](faq/contact.md)
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- Quickstart Guide
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- [1. Intro to FlutterFlow](quickstart/intro.md)
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- [2. Building an Art Gallery App (FlutterMet)](quickstart/firstapp.md)
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- [3. Custom UI Components](quickstart/uicomponents.md)
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- [4. Navigation and Nav Bars](quickstart/navigation.md)
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<!-- - [4. Templates](quickstart/templates.md) -->
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<!-- - [5. Next Steps](quickstart/nextsteps.md) -->
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- [Frequently Asked Questions](faq/faq.md)
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- ----
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- [Getting Started With Firebase](auth/intro.md)
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- [1. Setting Up Firebase Authentication](auth/setup.md)

‎docs/faq/account.md

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# Frequently ~Asked~ _Answered_ Questions
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----
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## Account
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> How do I create an account?
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To create a FlutterFlow account, please follow the steps:
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1. From flutterflow.io select “Create Account” in the top right corner
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2. Enter your Name, email address, and password and select “Create Account”
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> I can't log into my account / forgot my login details. What do I do?
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To reset your account password:
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1. From flutterflow.io select “Login” in the top right corner
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2. At the bottom of the page, select “Reset Password”
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3. You will receive an email with a link to reset your password
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4. Click the reset link and enter your new password
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If you can’t remember your username or are experiencing any other issues, please reach out to as at [email protected]
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> How do I update my account details (name, email address, password)?
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To update your password, please use the following steps:
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Select “Reset Password”
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3. You will receive an email with a link to reset your password
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4. Click the reset link and enter your new password
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To update your name or email address, please contact our support team at [email protected]
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> I didn’t get the email to verify my email address. What do I do?
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If you did not receive a verification email, please follow these steps:
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Select “Resend Email Verification”
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3. You should receive a new confirmation email
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If you did not receive the 2nd email confirmation, please verify that your email address is correct.
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Check your email address is correct under “Personal Information”
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3. If your email address is incorrect, please contact support at [email protected]
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> How do I delete my account?
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To delete your FlutterFlow account, please follow these steps:
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Select “Delete Account”

‎docs/faq/contact.md

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# Frequently ~Asked~ _Answered_ Questions
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----
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## Other
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> I have a question that isn’t answered here. How can I get help?
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Please reach out to us at [email protected]

‎docs/faq/faq.md

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‎docs/faq/payments.md

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# Frequently ~Asked~ _Answered_ Questions
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----
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## Payments / Billing
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> What payment methods do you accept?
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We currently accept Visa, Mastercard, American Express, and JCB.
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> When will my credit card be charged?
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If you upgraded your account to a paid plan, we will charge your credit card on the same day each month. This typically will fall on the day that you originally upgraded your plan. If you received a free trial, your card will be charged on the day following the end of your trial period.
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> Can I use a Gift Card from Amex or Visa in addition to my credit card?
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At this time we are unable to process Gift Card payments.
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> I used the wrong credit card. Can I change it?
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Unfortunately, once your subscription has been purchased we are unable to change your payment method for this month.

‎docs/faq/privacy.md

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# Frequently ~Asked~ _Answered_ Questions
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----
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## Privacy & Terms of Service
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> Where can I view your Privacy Policy?
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You can review the most recent version of our Privacy Policy [here](https://flutterflow.io/pp)
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> Where can I view your Terms of Service?
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You can review the most recent version of our Terms of Service [here](https://flutterflow.io/tos)
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> How do I unsubscribe from your email communications?
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To unsubscribe from FlutterFlow emails, please click the “Unsubscribe” link in the footer of our emails.
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> How do I request deletion of my personal data?
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To request deletion of your personal data, please reach out to our support team at [email protected]
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> How do I request a copy of my personal data?
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To request deletion of your personal data, please reach out to our support team at [email protected]

‎docs/faq/product.md

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# Frequently ~Asked~ _Answered_ Questions
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## Product and Features
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> I’m new to FlutterFlow. Where can I learn more about the product and features?
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To learn more about our product and features, please visit our documentation site here

‎docs/faq/subscriptions.md

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# Frequently ~Asked~ _Answered_ Questions
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----
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## Subscriptions
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> Which plan should I choose? What’s the difference between plans?[a]
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> How do I purchase a subscription?
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To purchase a FlutterFlow subscription, please follow these steps:
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1. From flutterflow.io select “Create Account” in the top right corner
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2. Enter your name, email address, and password and select “Create Account”
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3. Select “Upgrade” at the top of the screen
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4. Enter your billing and payment information
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> Do subscriptions renew automatically?
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Yes, our subscriptions renew automatically to avoid disrupting your app development. Monthly subscriptions renew on the same day each month (typically the day you subscribed).
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> Can I pause my subscription?
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We do not currently offer the option to pause your subscription.
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> How do I upgrade or cancel my paid subscription?
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To upgrade your subscription, please use the following steps:
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Under My Plan select “Manage”
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3. Select “Upgrade” under the plan you would like to upgrade to
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4. Enter your payment information
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To cancel your paid subscription, please use the following steps:
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1. After logging into your FlutterFlow account, select “Account” from the top right
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2. Under My Plan select “Manage”
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3. Select “Switch To Free” under the free plan
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4. Please note you will continue to have a Free account after cancelling your paid subscription
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> Can I transfer my subscription to another account?
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We are unable to transfer a paid FlutterFlow subscription to another FlutterFlow account.
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> What’s your refund policy?
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For details on our refund policy, please visit our Terms of Service site [here](https://flutterflow.io/tos)
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For any additional details, please reach out to our support team at [email protected]

‎docs/index.html

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mergeNavbar: true,
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notFoundPage: true,
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themeColor: '#F08C5B',
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routerMode: 'history',
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logo: '/ff_full_logo_light-p-500.png',
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name: 'FlutterFlow Docs',
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repo: 'https://github.com/FlutterFlow/flutterflow-docs',

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