Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Unstable login cookie across portals #15

Open
kjellp opened this issue Feb 6, 2025 · 0 comments
Open

Unstable login cookie across portals #15

kjellp opened this issue Feb 6, 2025 · 0 comments

Comments

@kjellp
Copy link

kjellp commented Feb 6, 2025

FEGA node
Norway

Affected portal
Submitter Portal and DAC Portal (and HD Portal).

Describe the bug
Users logging in to Submitter portal (NO), DAC portal (and CEGA Website), reports that returning to a site often has issues.

Helpdesk users also having HD portal in the mix experience this more often, but also regular submission users reports errors.

Hitting the logout button in some portals and than refreshing the page gets you logged in again.

Clearing all "*.ega-archive.org" cookies from a browser sometimes fixes the issue when returning to a site later, and an alternative is to use "incognito" or "private" mode of browser. For helpdesk users this could be temporarily acceptable, but we receive increasing amount of feedback from regular users as well, and asking them to clear cookies (some browsers only allow all or nothing) is not that satisfactory.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant