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underglow stops working on v1.7.0beta #837

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minhnh94 opened this issue Jul 21, 2024 · 1 comment
Open

underglow stops working on v1.7.0beta #837

minhnh94 opened this issue Jul 21, 2024 · 1 comment
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bug Something isn't working FW For issues with the keyboard's behavior

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@minhnh94
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Describe the bug
Sometimes after the computer went to sleep and wakes up, underglow stops working. Reflashing firmware fixes this but the issue eventually comes back.

To Reproduce
Steps to reproduce the behavior:

  1. Flash firmware v1.7.0
  2. It happens.

Expected behavior
Underglow should keep working.

Desktop (please complete the following information):

  • OS: macOS 14.5
  • Bazecor Version: 1.4.0

Additional context
Device: Dygma defy, tenting + underglow.

@minhnh94 minhnh94 added the bug Something isn't working label Jul 21, 2024
@alexpargon alexpargon added the FW For issues with the keyboard's behavior label Jul 26, 2024
@MiquelDygma
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MiquelDygma commented Oct 16, 2024

Hi @minhnh94

My apologies for the late reply. We had a misunderstanding on the team as to who was monitoring these messages 🤦

By 1.7.0 do you mean perhaps 1.2.7?

Also, is this on Bluetooth or RF?

Finally, you should not need to reflash the firmware. Turning that side on and off should fix it.

Could you try that?

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Labels
bug Something isn't working FW For issues with the keyboard's behavior
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