Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

After failed payment customer invoice address changes to the dpd parcelshop address #8

Open
emilev79 opened this issue Nov 28, 2014 · 4 comments

Comments

@emilev79
Copy link

After an unsuccesfull or canceled payment the customer returns to checkout. Now the customer invoice address after order placement is the same as the DPD Parcelshop address.

@mvgucht mvgucht added the bug label Nov 28, 2014
@mvgucht
Copy link
Contributor

mvgucht commented Nov 28, 2014

Hey emilev79,

thanks for your feedback!
Could you provide me with some more details?

What version of Magento are you using?
Are there any other extensions that hook in the checkout?
is it with a specific paymentmethod? or just in general?

@emilev79
Copy link
Author

Hi Michiel.

It's hard. We've seen it again. When I call the customer they didn't see anything strange. It happened with 3 different payment methods and from different countries so I'm not sure what is triggering the issue.
It does only happen after one payment was canceled and they try again. Then the second try gives the error.

@mvgucht mvgucht self-assigned this Dec 18, 2014
@mvgucht
Copy link
Contributor

mvgucht commented Dec 18, 2014

Hey emilev79

I can't find any code that has the faintest hint of setting the billing address...
https://github.com/DPDBeNeLux/magento-DPD_Shipping/search?utf8=%E2%9C%93&q=billing

The only possible file that could have that effect is this one:
https://github.com/DPDBeNeLux/magento-DPD_Shipping/blob/8216ce0bd1f6358f39dffca40595cd4af4506aaa/app/code/community/DPD/Shipping/Model/Observer.php
but even there I can't see how it would rewrite the billing address.

Perhaps this isn't a DPD_Shipping bug but you payment service provider extensions?

@emilev79
Copy link
Author

Well the payment extensions are seperate ones.

  • appmerce omnikassa
  • Jcode_IdealBasic
    and standard shop pickup. Will let you know when I find something.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

2 participants