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"impot USGS contacts" has stopped working #171

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zdefne-usgs opened this issue Feb 13, 2023 · 16 comments
Open

"impot USGS contacts" has stopped working #171

zdefne-usgs opened this issue Feb 13, 2023 · 16 comments

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@zdefne-usgs
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zdefne-usgs commented Feb 13, 2023

I am using version 2.0.7 (current release). This used to work last week but now I am getting an error message. My internet connection is working fine.

image

@tnorkin
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tnorkin commented Feb 14, 2023

@zdefne-usgs, are you still seeing this issue? I tested the "Import USGS Contact" feature and it works for me. The import feature pulls from the service https://geo-nsdi.er.usgs.gov/[email protected], are you able to connect to that through a browser?

@zdefne-usgs
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For the last two days this wasn't working, but now it works. Maybe there was an interruption to the service? Thanks!

@tnorkin
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tnorkin commented Feb 16, 2023

Great, thanks for the update, Zafer! I'm collecting more info about the "import USGS contacts" service.

@sdudash
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sdudash commented May 21, 2024

I have been having this issue for several weeks now. Is there a fix?

Thanks

@tnorkin
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tnorkin commented May 22, 2024

Hi @sdudash, we're currently looking into a fix. The contact lookup service that the Wizard connects to is currently down, and we'd like to connect it to a different source for contact information, hopefully in early June.

@tfelger
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tfelger commented Jul 5, 2024

Hi, just wondering if there has been any progress on fixing this? It's such a great feature of MW!

@tnorkin
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tnorkin commented Jul 8, 2024

@tfelger - yes! we are currently testing a solution that will be merged in very soon

@sdudash
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sdudash commented Jul 8, 2024 via email

@tnorkin
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tnorkin commented Jul 18, 2024

@tfelger The fix for the import contacts section has been added in. If you pull the latest updates from GitHub, you should now be able to pull in USGS contacts to populate the contacts sections.

@sdudash
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sdudash commented Jul 18, 2024 via email

@tdoody
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tdoody commented Jul 19, 2024

I attempted to pull updates through the link in the Metadata Wizard Help tab and get this error, but I'm not on VPN--direct connection to USGS network in Reston. It's similar to the error that popped up when attempting to import contacts. Is there another way to get updates?
GiHub issue

@sdudash
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sdudash commented Jul 19, 2024 via email

@tamar1n
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tamar1n commented Jul 19, 2024

Hi tdoody, there is a workaround to update the wizard manually. Here's a link for instructions (SharePoint view permissions set to all DOI): How to update the Metadata Wizard manually

You can download the "fort-pymdwizard" folder from the GitHub repository as a zip file, unzip it, and use it to replace the same folder within your installed application. If you change the name of the downloaded folder from “fort-pymdwizard-master” to “fort-pymdwizard”, you can do a straightforward replace.

@tdoody
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tdoody commented Jul 19, 2024 via email

@tamar1n
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tamar1n commented Jul 19, 2024

@sdudash, thanks for testing this out. Yes, the thesaurus lookup is next on the list for fixing (although this is dependent on available development time).

For now, users can try looking up keywords directly in the USGS Thesaurus and entering them in manually. The outline format of the Thesaurus (https://apps.usgs.gov/thesaurus/thesaurus-full.php) can be helpful when searching for terms. Just a note: when manually entering the thesaurus names in the wizard's form, the standardized name to use is USGS Thesaurus

@sdudash
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sdudash commented Jul 19, 2024 via email

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