diff --git a/app/views/service-assessments/run-peer-review.html b/app/views/service-assessments/run-peer-review.html index c40c05a..afee8bd 100644 --- a/app/views/service-assessments/run-peer-review.html +++ b/app/views/service-assessments/run-peer-review.html @@ -25,26 +25,30 @@ Alpha and beta peer reviews are 4 hours long. -As an assessor you'll consider whether the team are doing the right thing in the right way and are considering the [Service Standard](https://apply-the-service-standard.education.gov.uk/service-standard). You'll provide recommendations for the team to take forward into the next phase. +As an assessor you'll consider whether the team are doing the right thing in the right way and are considering the [Service Standard](https://apply-the-service-standard.education.gov.uk/service-standard). You'll provide recommendations for the team to take forward. ## The peer review panel -A panel will consist of user research, design, product or delivery and a technical role. Together, you'll provide a level of assurance for a team to decide if they need to stop or carry on. +A panel will consist of user research, design, product or delivery and a technical role. + +Together, you'll provide a level of assurance for a team to decide if they need to pause and focus on recommendations or carry on as they are. + +If the team is at discovery you can help them to decide whether to continue with the project or not. As part of the panel, there will be a lead assessor, who'll be responsible for chairing the peer review and coordinating the report. ### Before a peer review Assessors should: -- read the supporting artefacts about the work the team has done. Start to think about questions +- read the supporting artefacts about the work. Start to think about questions - take part in a pre-call, organised by the service assessment plus team, to do introductions and agree an agenda - answer any questions or concerns the team may have - read any reports from previous phases Lead assessors should also: -- meet the team to finalise timings, what to cover, breaks and how they want to take questions +- meet the team to finalise timings, what to cover, when to have breaks and how they want to take questions - check if there's anything the team want assessors to focus on -- meet the assessor panel via Teams, check if they've read any previous phase reports and ask if there's anything they want to focus on +- meet the assessor panel via Teams, or on Slack, check if they've read any previous phase reports and ask if there's anything they want to focus on - check if anyone in the team or panel has any particular needs that should be taken into account ### During a discovery peer review @@ -65,19 +69,19 @@ - ask questions to support the team in demonstrating why they've built what they have - use the practical examples in [Apply the Service Standard in DfE](https://apply-the-service-standard.education.gov.uk/service-standard) to review the work in a proportionate way. Take into account the context the team are working in -### Responsibilities for the lead assessor +### Lead assessor responsibilities for all peer reviews During all peer reviews, lead assessors should: - explain the purpose of the peer review and how it will run - manage time keeping, check people get breaks - bring in the assessment panel for questions -- wrap up +- explain next steps and wrap up ### After a peer review on the day Assessors should attend a wash-up call. -The lead assessor should chair the call with the panel. One way to do this is: +The lead assessor should chair the call with the panel. Use this session to: - check in with assessors - run through the [Service Standard](https://apply-the-service-standard.education.gov.uk/service-standard) to give advice in the report for the team and service owner to consider - invite comments from observers @@ -118,7 +122,7 @@ | Time | Action | |------------------|----------------------------| | 5 to 10 minutes | Introductions and housekeeping | -| 50 minutes | Team show and tell: problem, context and constraints, service demo | +| 50 minutes | Team show and tell | | 50 minutes | User research | | 10 minutes | Break | | 45 minutes | Design |