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KMLink not working with latest version of StreamDeck software #16

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lloydi opened this issue Aug 5, 2024 · 6 comments
Open

KMLink not working with latest version of StreamDeck software #16

lloydi opened this issue Aug 5, 2024 · 6 comments
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invalid This doesn't seem right wontfix This will not be worked on

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@lloydi
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lloydi commented Aug 5, 2024

KMLink is refusing to work for me on just one computer.

I tested on 2 computers, both Silcon iMacs (one M2, one M3), both with Rosetta installed.

With the same StreamDeck hardware and cables, on one iMac, KM Link did not work, on the other it did.
On both computers, the official KM app works. All other buttons that come with the StreamDeck software (app launch, switch profile, sleep etc) work on both.

So, KM Link is not working on just one Mac.

The only difference between the two Macs is StreamDeck software version

6.6.1 - KM Link works
6.7.1 - KM Link not working

There is some more discussion here. Wondering if you know what might be happening here?

https://forum.keyboardmaestro.com/t/triggering-km-from-streamdeck-has-stopped-working/37206

@Corcules
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Hi,

As i said on the KM forum, the version of Streamdeck app is not the cause of your issue. Kmlink was successfully tested on both.
Sorry, i cannot help you more without more infos.
Maybe you can can try a clean install of the mac...

@Corcules
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You may try to update Streamdeck software on the mac having no issue.

@Corcules Corcules added invalid This doesn't seem right wontfix This will not be worked on labels Aug 18, 2024
@Corcules
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Corcules commented Aug 18, 2024

Something wrong with your TCC permissions might be the cause, as mentioned in the KM forum by Nige_s.

@scottdellar
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I had the same issue today. Install an older version of the Elgato Stream Deck software (it doesn't matter which, a couple of releases ago is OK). Use KMLink, it will prompt for permissions to control Keyboard Maestro, accept. KMLink will start working. Then in Elgato Stream Deck go to Settings > General > Check for Updates... and upgrade. The newest version will install and keep the permissions. Seems to be some odd permissions bug.

@robodean
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I had the same issue today. Install an older version of the Elgato Stream Deck software (it doesn't matter which, a couple of releases ago is OK). Use KMLink, it will prompt for permissions to control Keyboard Maestro, accept. KMLink will start working. Then in Elgato Stream Deck go to Settings > General > Check for Updates... and upgrade. The newest version will install and keep the permissions. Seems to be some odd permissions bug.

So this unfortunately did not work for me.

  1. fall back to older version - I installed 6.71 - should I have gone even further back?

I even uninstalled KM Link and re-installed it.
at no time was I asked for permissions for it to control KM

help?
I created dozens of macros yesterday, rebooted, and now none of them work.
sigh.

@robodean
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ok. I solved it.

SOLVED

Turns out that as long as a MACRO GROUP PALETTE is running, everything works.
close the palette, all the KM Link buttons stop working. Why? above my pay grade

There it is.

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