TypeIt4Me text expander deletes existing content in the Classic block #93232
Labels
Customer Report
Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".
[Feature Group] Editor Experience
Features related to Gutenberg integration on WordPress.com.
[Feature] Post/Page Editor
The editor for editing posts and pages.
Needs triage
Ticket needs to be triaged
[Platform] Simple
[Pri] Normal
Schedule for the next available opportuinity.
[Product] WordPress.com
All features accessible on and related to WordPress.com.
[Type] Bug
When a feature is broken and / or not performing as intended
Quick summary
When using the text expander software TypeIt4Me on the Classic block, it replaces all the text in the Classic block and converts the expanded text to the block editor's Paragraph block. TypeIt4Me is a third-party tool.
We've set an expectation for the support since it is a third-party application. We did mention some workarounds, but they expect the text expanders to work on Classic block since it works for block editors without an issue. They mentioned the following:
Ticket: 8560521-zd-a8c
Steps to reproduce
What you expected to happen
To expand the text in the Classic Block and not replace the existing block
What actually happened
The expanded text from the text expander application replaces all the text from the Classic block and converts it to block editor's Paragraph block.
Impact
One
Available workarounds?
Yes, difficult to implement
Platform (Simple and/or Atomic)
Simple
Logs or notes
No response
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