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Add ability to bulk accept disputes #5982
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@aheckler Sorry I missed this one earlier. We don't currently have the ability to select multiple in the WooCommerce table component but we'll keep in mind for future iterations. cc @souravdebnath1986 |
Just flagging this as an important gap that we should advocate for or help fix in core. Multi-select is pretty fundamental (and very familiar/expected for classic wp-admin users). FYI @beaulebens / @wcstaley – as I understand it this is not urgent for disputes as such; I'm assuming that most merchants need to deal with disputes individually, and don't accumulate large numbers of disputes. However thought it was worth raising the need about multi-select & bulk operations in wcadmin table view. |
Multiple selection as a general feature of list tables is definitely being explored as part of the work happening in Gutenberg to standardize/introduce a new universal table design. We have folks from our design team involved there as well. Internal ref: puPv3-gpp-p2 and Gutenberg project: WordPress/gutenberg#53233 Exactly how we leverage it in our own contexts will be up to us, but the basic functionality of selecting multiple rows looks like it'll be an established pattern that we can use. |
Thanks for the pointers @beaulebens – watching those now so can see progress 🗂️✅🚀 |
Closing this as part of our triage process as this is not actionable by @Automattic/helix right now because blocked by a work from other team (#5982 (comment)). We understand that this is a desired feature, so +cc-ing |
This issue stems from the WC Pay audit call on disputes: paJDYF-7sM-p2.
Large merchants may potentially be handling many active disputes at the same time. There may be some use cases where they want to bulk accept them. That is not possible currently, however, since merchants mush handle disputes one by one.
We should consider adding the ability for merchants to use checkboxes on the Payments > Disputes page to select a subset of disputes, which they can then accept all at once with a button.
cc @elizaan36 from a design POV.
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