[BUG] - Task Manager network category & Data Usage not working

[Leepee]

Description

The network field of the Task Manager does not work.

Steps to reproduce

Installed a fresh copy of the latest version of Atlas, and open task manager

Expected behavior

The network field should update to show the network use of each process

Actual behavior

All entries for network show 0 Mbps

Atlas Edition

Atlas for Windows 11 23H2

Desktop information

7600X
Gigabyte B650M DS3H rev. 1.0 - build in 2.5 Gbe NIC
AMD 7900XT GPU

Additional content

Wonder if this is rare and caused by the 2.5gbe nic...

[brxndonnn]

i have the same problem, would like for it to work tbh

[ALxR1337]

This is the second time I’ve installed the atlas in the last year and the second time I’ve had this bug

[brxndonnn]

if the developers can reply that would be nice

[he3als]

Try enabling troubleshooting in the Atlas folder

[IWarzy]

@he3als doesn't work for me

[he3als]

Are you on v0.3.1/v0.3.2?

[IWarzy]

On v0.3.2

[Leepee]

I'm on the latest version too. This remains the only persistent bug for me.

[CodingMadness]

Agreed. Have the same issue. Version is 0.3.2 on Windows 11 23H2

[LumiFae]

Are you on the latest version of main or the latest version on the website? If website then I'd recommend trying to reproduce on the latest artifact instead.

[Leepee]

Are you on the latest version of main or the latest version on the website? If website then I'd recommend trying to reproduce on the latest artifact instead.

Can you expand on this? I used the download from the website when I reinstalled windows not too long ago. I'm not keen on wiping and reinstalling again, and it seems that atlas cannot be upddated.

[LumiFae]

Yeah, that isn't the most recent version to the development standard really. When I say latest artifact I mean using the playbook based on the current last commit.

[he3als]

Hi - does this still happen in v0.4.0?

[IWarzy]

Hi - does this still happen in v0.4.0?

Hi, yes same issue for me. 🫤

[he3als]

Was this after following the documentation to reinstall? Upgrades from previous versions to v0.4.0 aren't supported.

[IWarzy]

Was this after following the documentation to reinstall? Upgrades from previous versions to v0.4.0 aren't supported.

Yes, I followed the documentation and yes, I did a clean install of Windows

[nvmiku39]

I got the same problem in v0.4.0

[nvmiku39]

win11 23H2

[spix18]

Hi - does this still happen in v0.4.0?

yes , its happening to me too, clean install 0.4.0

[Zahrun]

I am also interested to know how to fix this.
As a workaround, I use the Resource Monitor, one of the Window's Administrative Tools, to display the network usage by process.

[he3als]

This issue is still relevant, but it's hard to track down as it seems to break after a random amount of time after applying Atlas. I tried to fix it for v0.4.0, but I couldn't find a root cause in time.

It's a priority for this to be fixed for the next release.

[he3als]

For anyone having this issue, it would be helpful if you commented on your answers to these questions to narrow down the issue more:

• Did you change anything in the Atlas folder before having the issue?
• Did you use automatic driver installation?
• Does it happen on the latest Windows Updates?

I only just noticed my network column in Task Manager also displays all zeroes, Windows 11 and Atlas 0.4.0. Unfortunately, I'm not certain since when that started happening. I haven't changed anything of note in my system other than install all pending updates about a week ago. I've used manual driver installation - GPU, chipset and network drivers I have installed from websites of their respective manufacturers, other stuff - either through SDIO, or from the Windows Update Catalog (Xbox controller drivers).

If there's any data you need from my system, I'll provide it.

Does data usage in Settings work?

[kamild1996]

For anyone having this issue, it would be helpful if you commented on your answers to these questions to narrow down the issue more:

• Did you change anything in the Atlas folder before having the issue?
• Did you use automatic driver installation?
• Does it happen on the latest Windows Updates?

I only just noticed my network column in Task Manager also displays all zeroes, Windows 11 and Atlas 0.4.0. Unfortunately, I'm not certain since when that started happening. I haven't changed anything of note in my system other than install all pending updates about a week ago. I've used manual driver installation - GPU, chipset and network drivers I have installed from websites of their respective manufacturers, other stuff - either through SDIO, or from the Windows Update Catalog (Xbox controller drivers).
If there's any data you need from my system, I'll provide it.

Does data usage in Settings work?

I think that's a no (never even looked at that page before):

[Zahrun]

* Did you change anything in the Atlas folder before having the issue?

No

* Did you use automatic driver installation?

Yes

* Does it happen on the latest Windows Updates?

Didn’t fix it

I don’t have usage data in settings

[CodingMadness]

* Did you change anything in the Atlas folder before having the issue?

No

* Did you use automatic driver installation?

Yes

* Does it happen on the latest Windows Updates?

Didn’t fix it

I don’t have usage data in settings

same for me, dont have such settings.

[respberryx]

Check if DPS service is enabled, as many users reported that it breaks those exact statistics.

[kamild1996]

Check if DPS service is enabled, as many users reported that it breaks those exact statistics.

It is enabled on my system.

[respberryx]

Try enabling every service above.

[Zahrun]

@respberryx

Check if DPS service is enabled, as many users reported that it breaks those exact statistics.

Diagnostic Policy Service is already running on my system

Try enabling every service above.

I don’t have OneSyncSvc, TrkWks, PcaSvc, DiagTrack, dignostichub.standardcollector.service, wersvc or UCPD services.

Enabling wercplsupport didn’t help.

[cayenne17]

@Zahrun : What does the powershell command do :

Get-Service | Where-Object {$_.Name -like "*OneSyncSvc*" -or $_.Name -like "*TrkWks*" -or $_.Name -like "*PcaSvc*" -or $_.Name -like "*DiagTrack*" -or $_.Name -like "*diagnosticshub.standardcollector.service*" -or $_.Name -like "*Wersvc*" -or $_.Name -like "*wercplsupport*" -or $_.Name -like "*UCPD*"} | ft Name, DisplayName, StartType, Status

For my part :

Name                                     DisplayName                                                              StartType  Status
----                                     -----------                                                              ---------  ------
diagnosticshub.standardcollector.service Service Collecteur standard du concentrateur de diagnostic Microsoft (R)    Manual Stopped
DiagTrack                                Expériences des utilisateurs connectés et télémétrie                     Automatic Stopped
OneSyncSvc_a1cc8                         Hôte de synchronisation_a1cc8                                            Automatic Running
PcaSvc                                   Service de l’Assistant Compatibilité des programmes                         Manual Running
TrkWks                                   Client de suivi de lien distribué                                        Automatic Running
wercplsupport                            Prise en charge du Panneau de configuration Rapports de problèmes           Manual Stopped
WerSvc                                   Service de rapport d’erreurs Windows                                        Manual Stopped

[respberryx]

I don’t have OneSyncSvc, TrkWks, PcaSvc, DiagTrack, dignostichub.standardcollector.service, wersvc or UCPD services.

They have diffrent names in services.msc, anyways check in registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DusmSvc is value "Start" set to 2. This might help.

[kamild1996]

Try enabling every service above.

On my system, OneSyncSvc could not be set to "Automatic" or "Manual" due to the "Parameter is incorrect" error, WerSvc does not exist, and UCPD was already running. After setting the rest of the service to "Automatic", starting them and rebooting, nothing changed about either the "Network" column in Task Manager or Data Usage in settings.

[Gari-P]

Hi, I just went through all these checks since I have the same issue.
However I am still using Windows 11 (Home Edition) and I am about to change to Atlas. I just wanted to share that this seems to be a native problem from Windows (possibly due to OEM edition).

EDIT: after installing Windows 11 Pro version from last month, no problem. Same on Atlas. A clean install should work.

[respberryx]

On my system, OneSyncSvc could not be set to "Automatic" or "Manual" due to the "Parameter is incorrect" error, WerSvc does not exist, and UCPD was already running. After setting the rest of the service to "Automatic", starting them and rebooting, nothing changed about either the "Network" column in Task Manager or Data Usage in settings.

Then probably as Gabriel said, it's just Windows overall problem, although I am pretty sure this is some tweak or service.

[Hakugamii]

It works on mine using (Windows 11 Consumer 24H2 ISO) from massgrave. The edition I'm using is Windows 11 Pro the Options i used are Enable Defender, Enable Mitigations, Disable auto Updates, Disable both Hibernation and Core Isolation, Remove Snipping and Edge, Installed LibreWolf and that's it. Worked out of the box

[Zahrun]

@Zahrun : What does the powershell command do :

Get-Service | Where-Object {$_.Name -like "*OneSyncSvc*" -or $_.Name -like "*TrkWks*" -or $_.Name -like "*PcaSvc*" -or $_.Name -like "*DiagTrack*" -or $_.Name -like "*diagnosticshub.standardcollector.service*" -or $_.Name -like "*Wersvc*" -or $_.Name -like "*wercplsupport*" -or $_.Name -like "*UCPD*"} | ft Name, DisplayName, StartType, Status

For my part :

Name                                     DisplayName                                                              StartType  Status
----                                     -----------                                                              ---------  ------
diagnosticshub.standardcollector.service Service Collecteur standard du concentrateur de diagnostic Microsoft (R)    Manual Stopped
DiagTrack                                Expériences des utilisateurs connectés et télémétrie                     Automatic Stopped
OneSyncSvc_a1cc8                         Hôte de synchronisation_a1cc8                                            Automatic Running
PcaSvc                                   Service de l’Assistant Compatibilité des programmes                         Manual Running
TrkWks                                   Client de suivi de lien distribué                                        Automatic Running
wercplsupport                            Prise en charge du Panneau de configuration Rapports de problèmes           Manual Stopped
WerSvc                                   Service de rapport d’erreurs Windows                                        Manual Stopped

This is the result:

Name                                     DisplayName                                              StartType  Status
----                                     -----------                                              ---------  ------
diagnosticshub.standardcollector.service Microsoft (R) Diagnostics Hub Standard Collector Service  Disabled Stopped
DiagTrack                                Connected User Experiences and Telemetry                  Disabled Stopped
OneSyncSvc_2db70                         Sync Host_2db70                                           Disabled Stopped
PcaSvc                                   Program Compatibility Assistant Service                   Disabled Stopped
TrkWks                                   Distributed Link Tracking Client                          Disabled Stopped
wercplsupport                            Problem Reports Control Panel Support                    Automatic Running

So I activated the mentionned services

Name                                     DisplayName                                              StartType  Status
----                                     -----------                                              ---------  ------
diagnosticshub.standardcollector.service Microsoft (R) Diagnostics Hub Standard Collector Service Automatic Running
DiagTrack                                Connected User Experiences and Telemetry                 Automatic Running
OneSyncSvc_2db95                         Sync Host_2db95                                           Disabled Stopped
PcaSvc                                   Program Compatibility Assistant Service                  Automatic Running
TrkWks                                   Distributed Link Tracking Client                         Automatic Running
wercplsupport                            Problem Reports Control Panel Support                    Automatic Running

and rebooted the machine but the problem still persists.

I don’t have OneSyncSvc, TrkWks, PcaSvc, DiagTrack, dignostichub.standardcollector.service, wersvc or UCPD services.

They have diffrent names in services.msc, anyways check in registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DusmSvc is value "Start" set to 2. This might help.

You are right, it was my mistake to not be able to find them

Try enabling every service above.

On my system, OneSyncSvc could not be set to "Automatic" or "Manual" due to the "Parameter is incorrect" error, WerSvc does not exist, and UCPD was already running. After setting the rest of the service to "Automatic", starting them and rebooting, nothing changed about either the "Network" column in Task Manager or Data Usage in settings.

Same here, I guess the service is uninstalled altogether when uninstalling OneDrive

[Zusier]

Hello! I may have found a solution:

Try enabling Microsoft Kernel Debug Network Adapter in Device manager, no reboot needed.

If anyone could test and confirm that this also works for them, would be greatly appreciated!

[kamild1996]

Hello! I may have found a solution:

Try enabling Microsoft Kernel Debug Network Adapter in Device manager, no reboot needed.

If anyone could test and confirm that this also works for them, would be greatly appreciated!

Unfortunately this didn't fix either of the problems for me, although I noticed something about Task Manager - while it's still showing 0 Mbps for every process, if I sort my processes by network usage, then processes are actually being sorted according to their network usage (if I load a page in my browser, it goes to the top of the list).

[Gari-P]

Hey, sorry i cannot confirm since it has worked from the installation this service being disable (but it didn't work before my install as I mentioned above).

[Zusier]

Hello! I may have found a solution:
Try enabling Microsoft Kernel Debug Network Adapter in Device manager, no reboot needed.
If anyone could test and confirm that this also works for them, would be greatly appreciated!

Unfortunately this didn't fix either of the problems for me, although I noticed something about Task Manager - while it's still showing 0 Mbps for every process, if I sort my processes by network usage, then processes are actually being sorted according to their network usage (if I load a page in my browser, it goes to the top of the list).

Just to clarify, is this with services like DiagTrak and DPS also enabled? With a speedtest running I see the total network % change under processes and also the network performance tab of taskmgr working.

[soncms]

same problem, before installing AtlasOS it was working

[kamild1996]

Just to clarify, is this with services like DiagTrak and DPS also enabled? With a speedtest running I see the total network % change under processes and also the network performance tab of taskmgr working.

Right now I have DiagTrack disabled but DPS running, and... it's different now for some reason. Now sorting by network usage does nothing. Re-enabling the DPS service and restarting Task Manager did not help. I didn't change anything in my system in the meantime.

[respberryx]

Right now I have DiagTrack disabled but DPS running, and... it's different now for some reason. Now sorting by network usage does nothing. Re-enabling the DPS service and restarting Task Manager did not help. I didn't change anything in my system in the meantime.

Can you try enabling (and setting start to automatic) service Data Usage (DusmSvc)?
It is the core service for this data.

[respberryx]

Can you try enabling (and setting start to automatic) service Data Usage (DusmSvc)?
It is the core service for this data.

Nevermind, I found the reason (atleast for me) that caused this. Enable Network Location Awareness service and it should work. I don't know why it's needed but just enable it. Works fine for me.

Or just paste this command inside Powershell and it should work:

Set-Service -Name NlaSvc -StartupType Automatic
Start-Service -Name NlaSvc
Set-Service -Name DPS -StartupType Automatic
Start-Service -Name DPS

For context, it enables those services:

DPS
NlaSvc

[kamild1996]

Can you try enabling (and setting start to automatic) service Data Usage (DusmSvc)?
It is the core service for this data.

Nevermind, I found the reason (atleast for me) that caused this. Enable Network Location Awareness service and it should work. I don't know why it's needed but just enable it. Works fine for me.

Or just paste this command inside Powershell and it should work:

Set-Service -Name NlaSvc -StartupType Automatic
Start-Service -Name NlaSvc
Set-Service -Name DPS -StartupType Automatic
Start-Service -Name DPS

For context, it enables those services:

DPS NlaSvc

Thanks for sharing your solution, unfortunately this problem continues to be a pain in the rear - there seems to be yet another thing responsible for this.

[IWarzy]

Can you try enabling (and setting start to automatic) service Data Usage (DusmSvc)?
It is the core service for this data.

Nevermind, I found the reason (atleast for me) that caused this. Enable Network Location Awareness service and it should work. I don't know why it's needed but just enable it. Works fine for me.

Or just paste this command inside Powershell and it should work:

Set-Service -Name NlaSvc -StartupType Automatic
Start-Service -Name NlaSvc
Set-Service -Name DPS -StartupType Automatic
Start-Service -Name DPS

For context, it enables those services:

DPS NlaSvc

Same for me, it doesn't work
Thanks anyway for the solution

[respberryx]

When you go into settings inside Task Manager, (it's the gear icon in bottom left. Make sure it doesn't say Paused in 'Real Time Update Speed' option. Set it to Normal if so.

[Zahrun]

Right now I have DiagTrack disabled but DPS running, and... it's different now for some reason. Now sorting by network usage does nothing. Re-enabling the DPS service and restarting Task Manager did not help. I didn't change anything in my system in the meantime.

Can you try enabling (and setting start to automatic) service Data Usage (DusmSvc)? It is the core service for this data.

On my system, DiagTrack, DPS, and DusmSvc are all enabled and automatic and still I see no network speed per process in task manager

[SebastianAmyotte]

+1. I have had this issue persist through my previous 2 AtlasOS installs. I am willing to share anything I can to help squash this bug

[respberryx]

Revert to Windows Default Services then try.