Payments
++
+ How do I pay for a VigyBag purchase? +
++
+ VigyBag offers you multiple payment methods. Whatever your online + mode of payment, you can rest assured that VigyBag's trusted + payment gateway partners use secure encryption technology to keep + your transaction details confidential at all times. +
++ You may use Internet Banking, Gift Card, Cash on Delivery and + Wallet to make your purchase. +
++ VigyBag also accepts payments made using Visa, MasterCard, Maestro + and American Express credit/debit cards in India and 21 other + countries. +
++
+ Are there any hidden charges (Octroi or Sales Tax) when I make a + purchase on VigyBag? +
++
+ There are NO hidden charges when you make a purchase on VigyBag. + The prices listed for all the items are final and all-inclusive. + The price you see on the product page is exactly what you pay. +
++ Delivery charges may be extra depending on the seller policy. + Please check individual seller for the same. In case of seller WS + Retail, the ₹50 delivery charge is waived off on orders worth ₹500 + and over. +
++
+ What is Cash on Delivery? +
++
+ If you are not comfortable making an online payment on + VigyBag.com, you can opt for the Cash on Delivery (C-o-D) payment + method instead. With C-o-D you can pay in cash at the time of + actual delivery of the product at your doorstep, without requiring + you to make any advance payment online. +
++ The maximum order value for a Cash on Delivery (C-o-D) payment is + ₹50,000. It is strictly a cash-only payment method. Gift Cards or + store credit cannot be used for C-o-D orders. Foreign currency + cannot be used to make a C-o-D payment. Only Indian Rupees + accepted. +
++
+ How do I pay using a credit/debit card? +
++
+ We accept payments made by credit/debit cards issued in India and + 21 other countries. +
+Credit cards
++ We accept payments made using Visa, MasterCard and American + Express credit cards. +
++ To pay using your credit card at checkout, you will need your card + number, expiry date, three-digit CVV number (found on the backside + of your card). After entering these details, you will be + redirected to the bank's page for entering the online 3D Secure + password. +
+Debit cards
++ We accept payments made using Visa, MasterCard and Maestro debit + cards. +
++ To pay using your debit card at checkout, you will need your card + number, expiry date (optional for Maestro cards), three-digit CVV + number (optional for Maestro cards). You will then be redirected + to your bank's secure page for entering your online password + (issued by your bank) to complete the payment. +
++ Internationally issued credit/debit cards cannot be used for + Flyte, Wallet and eGV payments/top-ups. +
++
+ Is it safe to use my credit/debit card on VigyBag? +
++
+ Your online transaction on VigyBag is secure with the highest + levels of transaction security currently available on the + Internet. VigyBag uses 256-bit encryption technology to protect + your card information while securely transmitting it to the + respective banks for payment processing. +
++ All credit card and debit card payments on VigyBag are processed + through secure and trusted payment gateways managed by leading + banks. Banks now use the 3D Secure password service for online + transactions, providing an additional layer of security through + identity verification. +
++
+ What steps does VigyBag take to prevent card fraud? +
++
+ VigyBag realizes the importance of a strong fraud detection and + resolution capability. We and our online payments partners monitor + transactions continuously for suspicious activity and flag + potentially fraudulent transactions for manual verification by our + team. +
++ In the rarest of rare cases, when our team is unable to rule out + the possibility of fraud categorically, the transaction is kept on + hold, and the customer is requested to provide identity documents. + The ID documents help us ensure that the purchases were indeed + made by a genuine cardholder. We apologise for any inconvenience + that may be caused to customers and request them to bear with us + in the larger interest of ensuring a safe and secure environment + for online transactions. +
++
+ What is a 3D Secure password? +
++
+ The 3D Secure password is implemented by VISA and MasterCard in + partnership with card issuing banks under the "Verified by VISA" + and "Mastercard SecureCode" services, respectively. +
++ The 3D Secure password adds an additional layer of security + through identity verification for your online credit/debit card + transactions. This password, which is created by you, is known + only to you. This ensures that only you can use your card for + online purchases. +
++
+ How can I get the 3D Secure password for my credit/debit card? +
++
+ You can register for the 3D Secure password for your credit/debit + card by visiting your bank's website. The registration links for + some of the banks have been provided below for easy reference: +
++ Bank Name + | +
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+ ABN Amro Bank + | +
Axis Bank | +
+ Allahabad Bank + | +
Andhra Bank | +
+ Bank of Bahrain and Kuwait + | +
+ Bank of Baroda + | +
+ Bank of India + | +
+ Bank of Maharashtra + | +
+ Bank of Rajasthan + | +
+ Central Bank of India + | +
Citibank | +
+ City Union Bank + | +
+ Corporation Bank + | +
+ Deutsche Bank + | +
+ Development Credit Bank + | +
+ Dhanlaxmi Bank + | +
Federal Bank | +
HDFC Bank | +
ICICI Bank | +
IDBI Bank | +
+ ING Vysya Bank + | +
+ Indian Overseas Bank + | +
Indian Bank | +
+ IndusInd Bank + | +
+ Jammu & Kashmir Bank + | +
+ Karnataka Bank + | +
+ Karur Vysya Bank + | +
+ Kotak Mahindra Bank + | +
+ Lakshmi Vilas Bank + | +
+ Oriental Bank of Commerce + | +
+ Punjab National Bank + | +
+ Royal Bank of Scotland + | +
+ South Indian Bank + | +
+ Standard Chartered Bank + | +
+ State Bank of Hyderabad + | +
+ State Bank of India + | +
+ State Bank of Mysore + | +
+ State Bank of Travancore + | +
+ Syndicate Bank + | +
+ Tamilnad Mercantile Bank + | +
+ Union Bank of India + | +
+ United Bank of India + | +
Vijaya Bank | +
YES Bank | +
+
+ Can I make a credit/debit card or Internet Banking payment on + VigyBag through my mobile? +
++
+ Yes, you can make credit card payments through the VigyBag mobile + site and application. VigyBag uses 256-bit encryption technology + to protect your card information while securely transmitting it to + the secure and trusted payment gateways managed by leading banks. +
++
+ How does 'Instant Cashback' work? +
++
+ The 'Cashback' offer is instant and exclusive to VigyBag.com. You + only pay the final price you see in your shopping cart. +
++
+ How do I place a Cash on Delivery (C-o-D) order? +
++
+ All items that have the "Cash on Delivery Available" icon are + valid for order by Cash on Delivery. +
++ Add the item(s) to your cart and proceed to checkout. When + prompted to choose a payment option, select "Pay By Cash on + Delivery". Enter the CAPTCHA text as shown, for validation. +
++ Once verified and confirmed, your order will be processed for + shipment in the time specified, from the date of confirmation. You + will be required to make a cash-only payment to our courier + partner at the time of delivery of your order to complete the + payment. +
++ Terms & Conditions: +
+-
+
- The maximum order value for C-o-D is ₹50,000 +
- + Gift Cards or Store Credit cannot be used for C-o-D orders + +
- Cash-only payment at the time of delivery. +
+
What is VigyBag's credit card EMI option?
++
+ With VigyBag's credit card EMI option, you can choose to pay in + easy installments of 3, 6, 9, 12, 18*, or 24 months* with credit + cards from the following banks: +
+-
+
- HDFC +
- Citi +
- ICICI +
- Kotak +
- Axis +
- IndusInd +
- SBI +
- Standard Chartered +
- HSBC +
+ *18 & 24 months EMI options are available from select banks only. + Please refer to the table below for more details: +
+Banks | ++ Supports 18 & 24 months tenure + | ++ Minimum order value to avail 18 & 24 months EMI options + | +
---|---|---|
HDFC | +Yes | +₹10,000 | +
Citi | +Yes | +₹10,000 | +
ICICI | +Yes | +₹10,000 | +
Kotak | +Yes | +₹4,000 | +
Axis | +Yes | +₹4,000 | +
IndusInd | +Yes | +₹4,000 | +
SBI | +No | +NA | +
Standard Chartered | +Yes | +₹4,000 | +
HSBC | +No | +NA | +
+ There is NO processing fee charged for availing VigyBag's EMI + payment option. On return or exchange, interest charged by the + bank till that time will not be refunded by VigyBag. +
++ You may check with the respective bank/issuer on how a + cancellation, refund or pre-closure could affect the EMI terms, + and what interest charges would be levied on you for the same. +
+Example and Calculations
++ The table below shows a representative rendering of EMI plans for + a ₹20,000 purchase on VigyBag paid using the EMI payment plan: +
+Tenure (months) | +Loan amount | ++ Monthly installment + | ++ Bank interest rate + | ++ Total effective price you pay + | ++ Interest paid to Bank + | +
---|---|---|---|---|---|
3 | +₹20,000 | +₹6,800.44 | +12.00% | +₹20,401.33 | +₹401.33 | +
6 | +₹20,000 | +₹3,450.97 | +12.00% | +₹20,705.80 | +₹705.80 | +
9 | +₹20,000 | +₹2,344.32 | +13.00% | +₹21,098.89 | +₹1,098.89 | +
12 | +₹20,000 | +₹1,786.35 | +13.00% | +₹21,436.15 | +₹1,436.15 | +
+
+ How do I make a payment using VigyBag's credit card EMI option? +
++
+ Once you've added the desired items to your VigyBag shopping cart, + proceed with your order as usual by entering your address. When + you're prompted to choose a payment mode for your order, select + 'EMI' & follow these simple steps: +
+-
+
- Choose your credit-card issuing bank you wish to pay from +
- Select the EMI plan of your preference +
- Enter your credit card details +
- Click 'Save and Pay' +
+ Please note that the full amount will be charged on your card the + day of the transaction. +
+