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<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="viewport" content="width=device-width" />
<meta name="Description" content="Resources available to help you report and resolve issues while you are developing apps for Android.">
<link rel="shortcut icon" type="image/x-icon" href="favicon.ico" />
<title>Developer Support | Android Developers</title>
<!-- STYLESHEETS -->
<link rel="stylesheet"
href="http://fonts.googleapis.com/css?family=Roboto+Condensed">
<link rel="stylesheet" href="http://fonts.googleapis.com/css?family=Roboto:light,regular,medium,thin,italic,mediumitalic,bold"
title="roboto">
<link href="assets/css/default-v=5.css" rel="stylesheet" type="text/css">
<!-- JAVASCRIPT -->
<script src="http://www.google.com/jsapi" type="text/javascript"></script>
<script src="assets/js/android_3p-bundle.js" type="text/javascript"></script>
<script type="text/javascript">
var toRoot = "/";
var metaTags = [];
var devsite = false;
</script>
<script src="assets/js/docs-v=3.js" type="text/javascript"></script>
<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-5831155-1', 'android.com');
ga('create', 'UA-49880327-2', 'android.com', {'name': 'universal'}); // New tracker);
ga('send', 'pageview');
ga('universal.send', 'pageview'); // Send page view for new tracker.
</script>
</head>
<body class="gc-documentation
" itemscope itemtype="http://schema.org/Article">
<a name="top"></a>
<!-- dialog to prompt lang pref change when loaded from hardcoded URL
<div id="langMessage" style="display:none">
<div>
<div class="lang en">
<p>You requested a page in English, would you like to proceed with this language setting?</p>
</div>
<div class="lang es">
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<p>You requested a page in Russian (Русский), would you like to proceed with this language setting?</p>
</div>
<div class="lang zh-cn">
<p>You requested a page in Simplified Chinese (简体中文), would you like to proceed with this language setting?</p>
</div>
<div class="lang zh-tw">
<p>You requested a page in Traditional Chinese (繁體中文), would you like to proceed with this language setting?</p>
</div>
<a href="#" class="button yes" onclick="return false;">
<span class="lang en">Yes</span>
<span class="lang es">Sí</span>
<span class="lang ja">Yes</span>
<span class="lang ko">Yes</span>
<span class="lang ru">Yes</span>
<span class="lang zh-cn">是的</span>
<span class="lang zh-tw">没有</span>
</a>
<a href="#" class="button" onclick="$('#langMessage').hide();return false;">
<span class="lang en">No</span>
<span class="lang es">No</span>
<span class="lang ja">No</span>
<span class="lang ko">No</span>
<span class="lang ru">No</span>
<span class="lang zh-cn">没有</span>
<span class="lang zh-tw">没有</span>
</a>
</div>
</div> -->
<!-- Header -->
<div id="header-wrapper">
<div id="header">
<div class="wrap" id="header-wrap">
<div class="col-3 logo">
<a href="index.html">
<img src="assets/images/dac_logo.png"
srcset="/assets/images/[email protected] 2x"
width="123" height="25" alt="Android Developers" />
</a>
<div class="btn-quicknav" id="btn-quicknav">
<a href="support.html#" class="arrow-inactive">Quicknav</a>
<a href="support.html#" class="arrow-active">Quicknav</a>
</div>
</div>
<ul class="nav-x col-9">
<li class="design">
<a href="design/index.html"
zh-tw-lang="設計"
zh-cn-lang="设计"
ru-lang="Проектирование"
ko-lang="디자인"
ja-lang="設計"
es-lang="Diseñar"
>Design</a></li>
<li class="develop"><a href="develop/index.html"
zh-tw-lang="開發"
zh-cn-lang="开发"
ru-lang="Разработка"
ko-lang="개발"
ja-lang="開発"
es-lang="Desarrollar"
>Develop</a></li>
<li class="distribute last"><a href="distribute/index.html"
zh-tw-lang="發佈"
zh-cn-lang="分发"
ru-lang="Распространение"
ko-lang="배포"
ja-lang="配布"
es-lang="Distribuir"
>Distribute</a></li>
</ul>
<div class="menu-container">
<div class="moremenu">
<div id="more-btn"></div>
</div>
<div class="morehover" id="moremenu">
<div class="top"></div>
<div class="mid">
<div class="header">Links</div>
<ul>
<li><a href="https://play.google.com/apps/publish/" target="_googleplay">Google Play Developer Console</a></li>
<li><a href="http://android-developers.blogspot.com/">Android Developers Blog</a></li>
<li><a href="about/index.html">About Android</a></li>
</ul>
<div class="header">Android Sites</div>
<ul>
<li><a href="http://www.android.com">Android.com</a></li>
<li class="active"><a>Android Developers</a></li>
<li><a href="http://source.android.com">Android Open Source Project</a></li>
</ul>
<div class="header">Language</div>
<div id="language" class="locales">
<select name="language" onChange="changeLangPref(this.value, true)">
<option value="en">English</option>
<option value="es">Español</option>
<option value="ja">日本語</option>
<option value="ko">한국어</option>
<option value="ru">Русский</option>
<option value="zh-cn">中文（简体)</option>
<option value="zh-tw">中文（繁體)</option>
</select>
</div>
<script type="text/javascript">
<!--
loadLangPref();
//-->
</script>
<br class="clearfix" />
</div><!-- end 'mid' -->
<div class="bottom"></div>
</div><!-- end 'moremenu' -->
<div class="search" id="search-container">
<div class="search-inner">
<div id="search-btn"></div>
<div class="left"></div>
<form onsubmit="return submit_search()">
<input id="search_autocomplete" type="text" value="" autocomplete="off" name="q"
onfocus="search_focus_changed(this, true)" onblur="search_focus_changed(this, false)"
onkeydown="return search_changed(event, true, '/')"
onkeyup="return search_changed(event, false, '/')" />
</form>
<div class="right"></div>
<a class="close hide">close</a>
<div class="left"></div>
<div class="right"></div>
</div><!-- end search-inner -->
</div><!-- end search-container -->
<div class="search_filtered_wrapper reference">
<div class="suggest-card reference no-display">
<ul class="search_filtered">
</ul>
</div>
</div>
<div class="search_filtered_wrapper docs">
<div class="suggest-card dummy no-display"> </div>
<div class="suggest-card develop no-display">
<ul class="search_filtered">
</ul>
<div class="child-card guides no-display">
</div>
<div class="child-card training no-display">
</div>
<div class="child-card samples no-display">
</div>
</div>
<div class="suggest-card design no-display">
<ul class="search_filtered">
</ul>
</div>
<div class="suggest-card distribute no-display">
<ul class="search_filtered">
</ul>
</div>
</div>
</div><!-- end menu-container (search and menu widget) -->
<!-- Expanded quicknav -->
<div id="quicknav" class="col-13">
<ul>
<li class="about">
<ul>
<li><a href="about/index.html">About</a></li>
<li><a href="wear/index.html">Wear</a></li>
<li><a href="tv/index.html">TV</a></li>
<li><a href="auto/index.html">Auto</a></li>
</ul>
</li>
<li class="design">
<ul>
<li><a href="design/index.html">Get Started</a></li>
<li><a href="design/devices.html">Devices</a></li>
<li><a href="design/style/index.html">Style</a></li>
<li><a href="design/patterns/index.html">Patterns</a></li>
<li><a href="design/building-blocks/index.html">Building Blocks</a></li>
<li><a href="design/downloads/index.html">Downloads</a></li>
<li><a href="design/videos/index.html">Videos</a></li>
</ul>
</li>
<li class="develop">
<ul>
<li><a href="training/index.html"
zh-tw-lang="訓練課程"
zh-cn-lang="培训"
ru-lang="Курсы"
ko-lang="교육"
ja-lang="トレーニング"
es-lang="Capacitación"
>Training</a></li>
<li><a href="guide/index.html"
zh-tw-lang="API 指南"
zh-cn-lang="API 指南"
ru-lang="Руководства по API"
ko-lang="API 가이드"
ja-lang="API ガイド"
es-lang="Guías de la API"
>API Guides</a></li>
<li><a href="reference/packages.html"
zh-tw-lang="參考資源"
zh-cn-lang="参考"
ru-lang="Справочник"
ko-lang="참조문서"
ja-lang="リファレンス"
es-lang="Referencia"
>Reference</a></li>
<li><a href="sdk/index.html"
zh-tw-lang="相關工具"
zh-cn-lang="工具"
ru-lang="Инструменты"
ko-lang="도구"
ja-lang="ツール"
es-lang="Herramientas"
>Tools</a>
</li>
<li><a href="google/index.html">Google Services</a>
</li>
<li><a href="samples/index.html">Samples</a>
</li>
</ul>
</li>
<li class="distribute last">
<ul>
<li><a href="distribute/googleplay/index.html">Google Play</a></li>
<li><a href="distribute/essentials/index.html">Essentials</a></li>
<li><a href="distribute/users/index.html">Get Users</a></li>
<li><a href="distribute/engage/index.html">Engage & Retain</a></li>
<li><a href="distribute/monetize/index.html">Monetize</a></li>
<li><a href="distribute/analyze/index.html">Analyze</a></li>
<li><a href="distribute/tools/index.html">Tools & Reference</a></li>
<li><a href="distribute/stories/index.html">Developer Stories</a></li>
</ul>
</li>
</ul>
</div><!-- /Expanded quicknav -->
</div><!-- end header-wrap.wrap -->
</div><!-- end header -->
<div id="searchResults" class="wrap" style="display:none;">
<h2 id="searchTitle">Results</h2>
<div id="leftSearchControl" class="search-control">Loading...</div>
</div>
</div> <!--end header-wrapper -->
<div id="sticky-header">
<div>
<a class="logo" href="support.html#top"></a>
<a class="top" href="support.html#top"></a>
<ul class="breadcrumb">
<li class="current">Developer Support</li>
</ul>
</div>
</div>
<div id="body-content">
<div class="fullpage" >
<div id="jd-content">
<div class="jd-descr" itemprop="articleBody">
<div class="wrap" style="width:940px;">
<h1>Developer Support Resources</h1>
<!--
<p>A variety of support resources are available to help you report and resolve issues while you are developing apps for Android. </p>
-->
<div style="margin: 20px 0 0;">
<div class="col-8" style="margin-left:0">
<h3 style="font-size: 14px;line-height: 21px;color: #555;text-transform: uppercase;border-bottom: 1px solid #CCC;margin: 0 0 20px;">Code-Level Support</h3>
<h5>Community and Office Hours</h5>
<p style="color:#888">
<a href="https://plus.google.com/+AndroidDevelopers">Android Developers</a> on Google+<br />
<a href="https://plus.google.com/communities/105153134372062985968">Android Development community</a> on Google+<br />
<a href="http://groups.google.com/group/android-developers">android-developers</a> support forum<br />
<a href="http://groups.google.com/group/android-ndk">android-ndk</a> support forum<br />
<a href="http://groups.google.com/group/android-security-discuss">android-security-discuss</a> support forum<br />
<a href="http://webchat.freenode.net/?channels=android">#android</a>, <a href="http://webchat.freenode.net/?channels=android-dev">#android-dev</a> <span style="color:#888">(IRC via irc.freenode.net)</span><br />
</p>
<p><b>
<a target="_blank"
href="https://helpouts.google.com/partner/ask?vertical=programming&tags=android&origin=http://developer.android.com/support.html">Ask a question in Google Helpouts</a>
</b></p>
<h5>Send Feedback</h5>
<p>
<a href="http://code.google.com/p/android/issues/entry?template=Developer%20Documentation">Report documentation bug</a><br />
<a href="https://code.google.com/p/android/issues/entry?template=User%20bug%20report">Report device bug</a><br />
<a href="https://code.google.com/p/android/issues/entry?template=Developer%20bug%20report">Report platform bug</a><br />
</p>
</div>
<div class="col-8" style="margin-right:0">
<h3 style="font-size: 14px;line-height: 21px;color: #555;text-transform:
uppercase;border-bottom: 1px solid #CCC;margin: 0 0 20px;">Google Play Support</h3>
<h5>Help center</h5>
<p style="color:#888">
<a href="http://support.google.com/googleplay/android-developer/">Help Center Home</a><br />
<a href="http://support.google.com/googleplay/android-developer/bin/static.py?hl=en&page=known_issues.cs">Known Issues</a><br />
</p>
<h5 id="contact">Direct support contacts for developers</h5>
<p style="color:#888">
<a href="https://support.google.com/googleplay/android-developer/troubleshooter/3049653">Registration, account issues</a><br />
<a href="https://support.google.com/googleplay/android-developer/troubleshooter/3055196">Publishing, app distribution issues</a><br />
<a href="https://support.google.com/googleplay/android-developer/troubleshooter/3055329">App visibility and discoverability</a><br />
<a href="https://support.google.com/googleplay/android-developer/troubleshooter/3076003">Billing and reporting</a><br />
<a href="http://support.google.com/googleplay/android-developer/bin/request.py?contact_type=takedown">Inappropriate apps</a><br />
<a href="http://support.google.com/googleplay/android-developer/bin/answer.py?hl=en&answer=1085703&topic=15868&ctx=topic">Report a Google Play policy violation</a>
</p>
<h5>End-user support</h5>
<p style="color:#888">
<a href="http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=apps">Click-to-call and email support for Google Play end users</a><br />
</p>
<h5>Payment and Merchant Issues</h5>
<p style="color:#888;margin-bottom:1.5em;">
<a href="http://support.google.com/checkout/sell/">Merchant Help Center Home<br />
<a href="http://support.google.com/checkout/sell/bin/static.py?hl=en&page=ts.cs&ts=2472700">Issue reporting tool<br />
<a href="https://productforums.google.com/forum/#!forum/checkout-merchant">checkout-merchant</a> support forum<br />
<a href="http://support.google.com/googleplay/android-developer/bin/request.py?contact_type=survey">Feedback survey</a>
</p>
</div>
</div>
</div>
<div class="content-footer wrap"
itemscope itemtype="http://schema.org/SiteNavigationElement">
<div class="paging-links layout-content-col col-10">
</div>
<div class="layout-content-col plus-container col-2" >
<style>#___plusone_0 {float:right !important;}</style>
<div class="g-plusone" data-size="medium"></div>
</div>
</div>
</div> <!-- end jd-content -->
<div id="footer" class="wrap" style="width:940px">
<div id="copyright">
Except as noted, this content is
licensed under <a href="http://creativecommons.org/licenses/by/2.5/">
Creative Commons Attribution 2.5</a>. For details and
restrictions, see the <a href="license.html">Content
License</a>.
</div>
<div id="footerlinks">
<p>
<a href="about/index.html">About Android</a> |
<a href="legal.html">Legal</a> |
<a href="support.html">Support</a>
</p>
</div>
</div> <!-- end footer -->
</div><!-- end doc-content -->
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