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User Redirected to Checkout Error page intermittently while doing the checkout #151

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KaranRajparaTCTG opened this issue Jul 30, 2024 · 2 comments

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@KaranRajparaTCTG
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Describe the bug
The User is redirected to the Checkout error page intermittently while doing the checkout. This issue occurs randomly not every time.

To Reproduce
Steps to reproduce the behavior:

  1. Add a product to the cart and proceed to checkout
  2. Observe the error in between checkout flow.
Adyen_Checkout_Error.mp4

Please see the attached video for the reference.

Expected behavior
The user should not be redirected to the Checkout error Page after the Order confirmation page if the order has been successfully placed.

Screenshots

Desktop:

  • OS: Windows 11
  • Browser: Chrome
  • Version: latest

Additional context
Adyen Package Version: 2.0.0
Also, note that this issue is not just with the PayPal payment method. It happens with other payment methods as well.

@amihajlovski
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Hello @KaranRajparaTCTG

Did you by chance closed the paypal modal?
This might be the reason why you were redirected to the error page.

Kind Regards
Aleksandar
Adyen

@KaranRajparaTCTG
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Hi @amihajlovski
Nope, as shown in video, I did not close the PayPal video.

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