diff --git a/pages/office-of-solutions/tech-operations.md b/pages/office-of-solutions/tech-operations.md index 40bc41f16..ee6489609 100644 --- a/pages/office-of-solutions/tech-operations.md +++ b/pages/office-of-solutions/tech-operations.md @@ -15,13 +15,13 @@ questions: {% alert %} Tech Operations Requests - **Cloud Service Providers:** Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) - - **TTS SaaS Products:** Airtable, Docker Desktop, Figma, FigJam, GitHub, Mural, New Relic, and Zendesk. + - **TTS SaaS Products:** Airtable, Docker Desktop, Figma, FigJam, GitHub, New Relic, and Zendesk. {% endalert %} ## Division Overview The goal of the Technology Operations (Tech Ops) Division is to provide security, compliance, infrastructure, and policy expertise to help procure, authorize, and manage TTS-wide hardware, software, and services. We work closely with various CIO organizations to ensure technologies used by TTS meet federal and GSA regulations. -We are a small team that manages TTS-wide IaaS/PaaS/SaaS contracts (i.e Airtable, Docker Desktop, New Relic, Zendesk, Mural, etc.). We perform the technical controls for FedRAMP Authorizations - like setting up SAML/Google Oauth, and user onboarding/offboarding. For IaaS, we manage all of the AWS/GCP/Azure access and account provisioning to include root account management, account creation, baseline configuration for all accounts (logging, password/MFA policies, Secureauth jump accounts, etc.) and user on/offboarding to our sandbox accounts. +We are a small team that manages TTS-wide IaaS/PaaS/SaaS contracts (i.e Airtable, Docker Desktop, New Relic, Zendesk, etc.). We perform the technical controls for FedRAMP Authorizations - like setting up SAML/Google Oauth, and user onboarding/offboarding. For IaaS, we manage all of the AWS/GCP/Azure access and account provisioning to include root account management, account creation, baseline configuration for all accounts (logging, password/MFA policies, Secureauth jump accounts, etc.) and user on/offboarding to our sandbox accounts. ## Responsibilities